Joe Nachbaur - State Farm Insurance Agent

Michael C. 

on BBB

6 years ago

Terrible communication, never respond to emails. Impossible to cancel policies online. 

Raymond H. 

on BBB

6 years ago

Totally disgusted with this company. My intentions was to write a letter directly to StateFarm but couldn't find anything on the website. I normally let things roll of my back but I need to let others know my experience with this company. I have been with StateFarm for 30+ years. It was a great company in the day but the past 5-7/yrs the customer service has deteriorated. I have (8) Policies with the company and spend about $9-$10K a year between those policies. In 2016 I had a deer strike with my new 2016 Ram. I put a claim... read more

john b. 

on BBB

6 years ago

i was involves with an insurer from state farm my car was fixed my insurance co returned my deductable i was found not at fault.HOWEVER STATE FARM REFUSES TO PAY DIMINISHED VALUE EVEN WHEN 2 SOURCES WERE SUBMITTED.THEY REFUSED TO TELL ME WHAT WAS DEFFICIENT OR WHAT EVIDENCE NEEDED TO BE SUBMITTED.I ADVISED EVERYONE NOT TO BE INVOLVED WITH THIS COMPANY BASED ON MY OWN EXPERIENCE I DO NOT KNOW WHAT TO DO NEXT 

Kimberely D. 

on BBB

6 years ago

We have been with State Farm for 27 years, We have both auto and home owners with them. We started with 1 agent and when he retired we didn't get to chose an agent but found out that we had been sent to another agent. We were told about this by letter, being a young couple we just went with it. We had no problems and we did have 1 auto claim and 2 homeowners during this time. Now my son gets his first car, gets HIS OWN policy. State Farm is the company he goes with, no problems. He had 3 accidents which none of them are his ... read more

GLORIA P. 

on BBB

6 years ago

After paying over $150.000 over 20 years on car insurance State Farm completely failed me. Is a very long story, that includes mistakenly cancel one of my cars without any reason or permission, failing to notify me of the mistake and having my DL and registration almost canceled. Let's just said that the most incompetent and rude person Marjorie *******works at George M***** State Farm in H********* *** My best advice is: Stay away from State Farm. *****offers better coverage for less money. 

Angela B. 

on BBB

6 years ago

I had insurance with this company for 7+ years to find out I have been paying way too much for my policies, and my insurance kept going up. I will be canceling my renters as soon as it hits the renewal period ever since I took my auto policies elsewhere my bill has been inaccurate and its really annoying when you cant talk to the insurance company, you can only talk to your agent who has to call the insurance company to find out for you it's just a big run around they are great if you like to pay an extra $200 a month. 

David B. 

on BBB

6 years ago

Originally I was quoted $21.51 a month for liability on my truck and opted to pay every three months out of convenience. Each time I went into the Carson City, NV office the payment was different from the last time. When asked why there was a difference from visit to visit I was fed nonsense about credits. Clay M***** told me that his records showed that I had made monthly payments previously. This is not true and I wonder how many falsehoods were sent my way in the past. After getting nowhere with him and being buffaloed at... read more

Tiffany h. 

on BBB

6 years ago

Hello ********friends, I am sending this message to all my friends today, because I need some help. Many of you know that my family owns a printing business here in Chicago. We had a fire last February, which resulted in a total loss. State Farm our insurer started processing the claim immediately. To make a very long story short, we were told one thing in the beginning and the end result was being something lacking. To put it mildly, this will most certainly cause us to close the doors on our 35yr business. After many backs... read more

Tim F. 

on BBB

7 years ago

Recently, my step daughter was hit from behind by a driver that was pulling into a gas station at a high rate of speed and probably not paying attention. My stepdaughter was slowly backing up at the time (as she is a safe driver... no accidents, no tickets, after logging 10,000 plus miles). She was backing up after seeing that it was all clear, but she did not see the rapidly approaching vehicle that was turning into the lot (again at a high rate of speed). She heard a beep from the back-up camera's warning device and quickl... read more