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Joe Nachbaur - State Farm Insurance Agent

1.3

About this business

Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

505 Central Ave, Jersey City, NJ, 07307, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.31,590 reviews
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patrick d.'s profile image
patrick d. 
7 years ago

I recently purchased a vehicle and 15 days later it was totaled. Be prepared as a paying customer to spend numerous days and hours ensuring that all concerned parties are submitting to the right agency/party the proper paperwork to ensure that your claim is in process, from the State Farm claims department to the Insurance adjustor, to the Lien Holder and even the Car Dealer that you received the vehicle from you as a paying customer will have to do all of the groundwork to ensure that they do their jobs. This business pract... read more

js's profile image
7 years ago

dont do business with state farm they keep raising our rates they blame it on getting sued 

Ayshia R.'s profile image
Ayshia R. 
7 years ago

On April 16, I had to file a claim of vandalism. The sliding door to my home was smashed and glass was all over the place, inside my home and outside. In addition, I had to bedroom windows smashed where the same occurred with the glass. At first the representative stated there was nothing she could do to secure my home since it was Sunday and after 5pm. After disputing the situation she found out that she could send ******* ****** to my home who would be able to secure my property while I stay in a hotel. On Monday, April 17... read more

G. D.'s profile image
G. D. 
7 years ago

I purchased a vehicle so I could get around, as a caregiver My client has appointments to meet, she is 24/7 care so What ever vehicle we get I must make sure it's a 100% Minus wear and tear, our vehicle was chk out by dealer, And other establishments ***** **** ****** and serviced, And passed inspection, and discount tires , no leaks underbody excellent all done between August and November 2016, on November 8,2016 going down ********** **** ***h the right away, raining, State Farm client Coming out of a shopping center slam ... read more

Business response:

April 28, 2017 Better Business Bureau 112 Harrison Peoria, IL 61602 Re: BBB Case Number 6000391 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 21, 2017. While we cannot share specific details in this public response, our claim department management has contacted the complainant on February 14th, March 1st and April 4th, 2017, to discuss and address his concerns. State Farm has paid to restore the complainant’s vehicle back to its pre-accident condition. The complainant reque... read more

James C.'s profile image
James C. 
7 years ago

I loaned my car to a friend and she got rear ended, okay a big no no because she wasn't on the insurance but the level of crap I have had to go through this company is ridiculous. Yes they dropped me, TWICE. I had 3 cars I guess on 2 policies, really? Every couple of days for a couple of weeks after the accident someone from state farm was pestering me for my driver's information, haven't these people heard of the internet and information sharing. They wasted so much of my time, I gladly gave the info early on, but after a w... read more

Therese H.'s profile image
Therese H. 
7 years ago

This is in reference to Tracy Hough-Hunters office at *** ***** *** ** Council Bluffs Ia. VERY DISHONEST AND DECEPTIVE OFFICE. With all the options available today for insurance, customer service and Trust are at a premium. This office failed at both miserably. Called after a minor collision with a family member. I was considering my options to either pay out-of-pocket or file a claim. I called the office with very detailed information of the incident and all estimates. I specifically asked the possible ramifications of fili... read more

Business response:

April 20, 2017 Therese H******* *** ****** ** ********* ** *********3 RE: Better Business Bureau Complaint Dear Ms. *******y, Thank you for the opportunity to respond to the complaint you filed with the Better Business Bureau. We have previously replied to the Nebraska Department of Insurance. Please contact ********* Geis at the Nebraska Department of Insurance to review your complaint. As noted in our response to the DOI it is State Farm’s business practice to consider all claims history and MVRs in the underwriting of an ... read more

Ezgi O.'s profile image
Ezgi O. 
7 years ago

Local State Farm Agency (Whitfield Ins and Fin Svcs Inc) at Indianapolis 46204, Lic. #: ******* IN. Taking advantage of foreign customers. Does not provide sufficient information when selling a policy, and blames the customer for a job half done. Congratulations on State Farm Indiana to have the worst customer service in the entire United States. 

Business response:

________________________________________________________________________ Providing Insurance and Financial Services Home Office, Bloomington, IL April 17, 2017 Better Business Bureau 112 Harrison Peoria, IL 61602 Re: Ezgi O****** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 13, 2017. While we cannot share specific details in this public response, a member of our Agency Department contacted the complainant on April 17, 2017 via letter to address his concerns, and we have re... read more

Austin S.'s profile image
Austin S. 
7 years ago

Almost two weeks after my accident, I have no idea what the status of my claim is. They stuck me with paying 20% of the rental car fee AND won't speed up the process so I'm racking up a higher bill than I can pay. I was not at fault, but both I and the at fault driver have State Farm, which I suspect is why they can get away with being so slow and unhelpful. 

Mark Taslimi's profile image
Mark Taslimi 
7 years ago

We moved to State Farm for lower price for home, auto, and liability insurance. In 2nd year, we had two water damages and State Farm declined to renew our policy citing some CA State law. Our first water damage, per State Farm-certified plumber's letter, was result of a common construction issue (a nail in a pipe.) We are told State Farm documents falsely blame a faulty toilet seat. Our second water damage was from a dishwasher leak. State Farm has paid most of the cost of repairs to our satisfaction. State Farm has given us... read more

Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent

How is Joe Nachbaur - State Farm Insurance Agent rated?

Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews. 

When is Joe Nachbaur - State Farm Insurance Agent open?

Joe Nachbaur - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m. 

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