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Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
505 Central Ave, Jersey City, NJ, 07307, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 10:00 a.m. to 2:00 p.m. | |
Sun | Closed |
Recently gotten in a car wreck.. and the wreck was not my fault. But the company did not investigate the case. Also they wont even answer my calls regarding my claim. And when leave voicemails.. I dont get a return call. All in all they are just bad buisness that wont stand by their costumers.
Business response:
April 17, 2017 Better Business Bureau 112 Harrison Peoria, IL 61602 Re: Complainant Erica H***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 12, 2017. While we cannot share specific details in this public response, our claim department attempted contact with the complainant on April 10, 2017 and April 12, 2017, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, Auto Claims Department Phone: 970-395-541... read more
I been with State Farm Insurance for years. I been paying my premium always on-time. Just recently, my rental property have a water damage. State Farm sent someone over to perform a cost estimate. The cost of replaced the pipe is not covered under insurance as it consider wear and tear but I could get only reimburse with the flooring only. They claimed that I only gets fractions of the cost and of course it would be below my deductible so they don't have to pay me a dime.
One of State Farm's clients hit one of our driving school's cars. When a car is down we lose money every day the car is not running. State Farm has continually avoided paying for the down time that their client wrecked. Down time was submitted 2/23/2017 and we have only received the run around, no return on phone calls, and rude and ignorant behavior. State Farm knows they are responsible for paying. They asked for more information and we gave it to them. Their poor rating tells you why their poor rating is pathetically inep... read more
These people are very careless and always late sending out insurance cards. Poor customer service, delayed service. Misdirects mail...I have to constantly contact them to send out cards and fix problems they created. This is unacceptable! They are always on-time taking payment from account, that's for sure.
Business response:
Carol Stream IL Bloomington, IL
My vehicle was involved in an auto accident on Jan 25th. State Farm offered to tow my vehicle to one of their 'select service' body shops for an estimate and possible repair, I agreed. State Farm had my car towed to Tim Murphy's Collision in Baltimore, Maryland. After a few days went past with no update I received an estimate on Jan 27 since the office was closed Sat/Sun I waited until Mon to call and get access to my account to review the estimate. I never received a call or message from neither the body shop nor State Farm... read more
How can 1,800 claims and 72 negative reviews equal a “B” rating for State Farm? Is the BBB getting kick-backs from them? State Farm recently lost a fraud case that went all the way to the US Supreme court. Wow, just wow. Have been a customer for years, actively searching for an ethical company to give my money to.
After paying thirty years into State Farm I recently had to use my insurance do to a minor fender bender. I get no help from anyone working with State Farm and the adjuster has nickeled and dimed me so bad that my car can not possibly be restored to the way it was with what he has decided to pay. Reputable mechanics are called lairs and I must accept third party / third world parts to repair my vehicle. Guess they have to many customers but I can assure you they are about to have one less.
I recently purchased a policy but my dealership found cheaper coverage the same day. I decided to cancel the policy with state farm. It took a month for them to advise they had sent my refund to the wrong address. An address in their system from 3 years ago. I went to the alternate address which is my business and it was not there. Now Iam having to wait another 10 days plus because the check cant be placed as a stop payment until the end of the week. I have to wait until mid April when I requested a refund in february. The ... read more
State Farm has been a part of my life since I was 16 years old and now I'm 44 years old. I was a loyal customer. Last year I had two accidents about a month apart, No tickets! I expected my premium to go up and keep moving forward. However, I recently received a letter from State Farm stating I was going to be removed from the insurance policy. I was very surprised because several years ago, I received a letter from State Farm stating I would never be cancelled. I just switched my insurance to ***** and my premium is $20 les... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated March 21, 2017. While we cannot share specific details in this public response, our underwriting contacted the complainant on March 22, 2017, to address his concerns, and we have reached a satisfactory resolution.
Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews.
Joe Nachbaur - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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