Jim Ellis Volkswagen Atlanta Parts Department's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Jim Ellis Volkswagen Atlanta Parts Department

4.8

About this business

Location details

5855 Peachtree Blvd, Chamblee, GA, 30341, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.8736 reviews
Select a rating
Linda Briggs's profile image
Linda Briggs 
5 years ago

Just paid a premium price for an oil change that took over two hours. I made an appointment over two weeks ago. Won't be back. 

Business response:

We are very sorry that your visit wasn't a good experience. We try our very best to accommodate all our customers and there are rare occasions when unexpected hurdles arise and we get off schedule. We understand your frustration because we get frustrated too, when we can't provide the best service possible. We sincerely hope that you will give us another opportunity to serve you at some point. 

Michael-Lyn Bacon's profile image
Michael-Lyn Bacon 
recommend  Recommended
5 years ago

Excellent service! 5 Star 

Karla Rivera- Martinez's profile image
Karla Rivera- Martinez 
recommend  Recommended
5 years ago

Jonathan Torres was a very patient and made sure to listen to what we were looking for. Great service and excellent costumer skills. Thank Jonathan! 

Business response:

We're glad to hear our Staff took such great care of you, Karla! We hope we can continue to be of service to you down the road! 

Darrell Sweep's profile image
Darrell Sweep 
recommend  Recommended
5 years ago

They took excellent care of my vehicle and me!!! 

Business response:

Thank you so much for the kind words! 

Ross Hernaes's profile image
Ross Hernaes 
recommend  Recommended
5 years ago

I had my 2019 Tiguan SE 4Motion serviced, and they also did an Emissions software update, all completed in less than 2 hrs VW Murrieta is the best VW Dealer in the USA. Having purchased 5 new cars and leased 1 from them over the years. Looking forward to taking delivery of a VW ID.4 from VW Murrieta early next year. Both Sales are Service are excellent 

Business response:

Thanks so much Ross for your continued business. We really appreciate your loyalty to us and strive to make each opportunity better than the last. Thanks again! 

Bonnie Bloom's profile image
Bonnie Bloom 
recommend  Recommended
5 years ago

The service Department was very helpful! 

Kirsty Caryl's profile image
Kirsty Caryl 
recommend  Recommended
5 years ago

Curt Conrad was unfailingly helpful, personable, patient, and kind. I never look forward to the process of buying a car, and he made it easy and reduced the stress a great deal. He thoroughly explained and removed any intimidation over all the new technology that has sprung up since I last purchased a new car. Every one of the 5 stars I clicked I award to him. 

Mike Pineda's profile image
Mike Pineda 
recommend  Recommended
5 years ago

Very professional and helpful. Showed up for a small issue and the gentleman took care of me. Told me what he had available and came back at the time given. 

Business response:

Thank you, Mike, for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Cataldo General Manager kencataldo@vwmedford.com 

Mary Cosgrove's profile image
Mary Cosgrove 
5 years ago

They treat DISABLED AMERICANS differently than those who are not. Just because I have lung issues doesn't mean I should not be able to have services inside the building. We are human beings and should be treated as equals!! 

Frequently asked questions about Jim Ellis Volkswagen Atlanta Parts Department

How is Jim Ellis Volkswagen Atlanta Parts Department rated?

Jim Ellis Volkswagen Atlanta Parts Department has a 4.8 star rating with 736 reviews. 

When is Jim Ellis Volkswagen Atlanta Parts Department open?

Jim Ellis Volkswagen Atlanta Parts Department is closed now. It will open at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com