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Jim Ellis Volkswagen Atlanta Parts Department

4.8

About this business

Location details

5855 Peachtree Blvd, Chamblee, GA, 30341, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.8736 reviews
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Rojean Visco's profile image
Rojean Visco 
recommend  Recommended
5 years ago

I’m very satisfied with the service and professionalism of the staff. The waiting area was clean and the seating comfortable. The employees wore masks and practiced social distancing when possible. 

Michael Good's profile image
Michael Good 
recommend  Recommended
5 years ago

This is an awesome place and the people who work there are the most hardest working people like lisa appel she is the greatest salesman I've ever met 

Daylecia Rayos's profile image
Daylecia Rayos 
5 years ago

So I have been a loyal Toyota owner my whole life! I recently took a leap and switched over to Volkswagen because a good friend of ours Jessica sold them so I traded my Highlander in for a NEW 2020 Volkswagen Cross Sport. I love my car don’t get me wrong. However, I started to hear a clunking noise about 3 months in and took it in to the service department, they kept my car for the day and diagnosed the problem. Mind you when I asked what exactly was going on with my car considering it was new they said “ Yeah something is g... read more

Business response:

Daylecia, thank you for taking the time to comment on your experience. We tried to send you a message but Facebook would not let us. We would first like to apologize for not meeting your expectations. Your experience should be communicative and simple. Our customer service manager will contact you on Monday and work towards correcting these shortcomings. Thank you again! 

Kirk Wickizer's profile image
Kirk Wickizer 
recommend  Recommended
5 years ago

5.0 out of 5.0 folks. The Hiley dealerships are class acts and make you feel like family. Tairon is the man! Go see him for great deal on a new VW. Also thanks to Brian and Pat as well. 

Eliud Del Toro Rivera's profile image
Eliud Del Toro Rivera 
recommend  Recommended
5 years ago

El servicio fue excelente y muy profesional 

Rebecca Haller's profile image
Rebecca Haller 
recommend  Recommended
5 years ago

They are really friendly and do quality work. They are just more on the expensive side. But if you want someone who really knows your car then they are a great place to go. 

Business response:

Thank you very much for the kind words. 

David Fry's profile image
David Fry 
5 years ago

I took my Passat there for warranty work. After they completed the work they said I need more parts and work to make what they did work correctly at 340.00+. I took the car and found where they left a screw blocking the work. Were they just trying to get more work 

Emerlin Diaz's profile image
Emerlin Diaz 
recommend  Recommended
5 years ago

I’m 50 years old every time I have to buy a car I think about it twice for the first time in many years I have one of the best experience in buying my first Volvo thanks to Josh Reynolds salesman and finance awesome in and out no problems thank you again 

Jeremiah Biggs's profile image
Jeremiah Biggs 
5 years ago

We bought a 2021 VW Atlas for my wife back in July and it has been nothing but a mess since then. The salesman did not know much about the vehicles then he misinformed us about how many key fobs came with the remote start that we purchased at the time we bought the car. They ordered the wrong parts for the remote start so they had to keep the vehicle for more than a week while they waited on the new part to arrive. Since then the compass has stopped working and the Bluetooth does not work properly. When I spoke to the servic... read more

Frequently asked questions about Jim Ellis Volkswagen Atlanta Parts Department

How is Jim Ellis Volkswagen Atlanta Parts Department rated?

Jim Ellis Volkswagen Atlanta Parts Department has a 4.8 star rating with 736 reviews. 

When is Jim Ellis Volkswagen Atlanta Parts Department open?

Jim Ellis Volkswagen Atlanta Parts Department is closed now. It will open at 7:30 a.m. 

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