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Jim Ellis Volkswagen Atlanta Parts Department
- Auto Parts & Supplies
- Chamblee, GA
About this business
Location details
5855 Peachtree Blvd, Chamblee, GA, 30341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Business response:
Cindy, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out us at (407) 365-9005 and we will work with you personally in rectifying the issues you experienced.
RecommendedAli was my sales person, and he is so professional and to the point,Thank you Alexandria volkswagen volkswagen
RecommendedWe recently had the pleasure of working with Kaylee Sandahl in finding a new car for my daughter and we were trying to find one fast! We didn't find anything in the lot at the time but Kaylee didnt stop the search! She pulled through and provided us with a few more options by the end of the night and we had the keys in our hands in a couple days! We applaud her dedication, professionalism and excellent customer service skills! We couldn't have been more happy leaving the lot! Thank you again Kaylee!
Never again! They pushed and pushed to sell us a used Jeep cause it had been “sitting on the lot and they were losing money” and we are going to give you a fantastic extended warranty! We took it in, the mechanics at VW couldn’t figure it out... but no worries it’s just the AC this warranty covers it! We take it to the Jeep house $1100 diagnosis and no the warranty doesn’t cover all the AC! Never again this is why I tell people it doesn’t matter how good of a deal they can get you... what matters is who is going to take care... read more
First of all, Chris Alvarez is not considerate of others (do not tell me otherwise, my experience). I had high hopes of coming to the dealership to purchase a car but when I reflect on the experience, I regret ever buying a car from here. I do want to thank Syed Hussain for being patient and allowing me to find a car; During the time he helped me, he made my experience worthwhile but due to a situation out of his control, I given Ali Asif. With Ali, was being pressured to put my SSN on the registration “in case my check from... read more
RecommendedAlways take my car when promised. I like being able to schedule work. Also like just driving in for quick things like oil changes.
RecommendedVery polite and great customer service
Business response:
We are very happy to have provided you with such a positive experience, Rosaria! We sincerely value your business and look forward to your next visit. Ken Cataldo General Manager kencataldo@vwmedford.com
RecommendedThere is a dealer much closer to me, won’t mention which, they have consistently given me troubles with every experience. But Fairfield Volkswagen’s team has never given me issues or treated me ill mannered. I’ll gladly pay the extra money to have my vehicle taken here or drive the extra distance to deal with their awesome team and staff! Thank you all so much!
Terrible service. The parts department ordered a part months ago and told us it was on back order. Understandable. It happens. I speak to the people who make and ship the parts and they said it WAS on back order but isn’t now. Weird huh? They schedule our car to be fixed because they had the part issue figured out finally then last minute have to push it back. I will not be purchasing another car from them. Seems they are going to wait for our warranty to expire before they ‘get the part in’. It’s all been a giant nightmare.
Frequently asked questions about Jim Ellis Volkswagen Atlanta Parts Department
How is Jim Ellis Volkswagen Atlanta Parts Department rated?
Jim Ellis Volkswagen Atlanta Parts Department has a 4.8 star rating with 736 reviews.
When is Jim Ellis Volkswagen Atlanta Parts Department open?
Jim Ellis Volkswagen Atlanta Parts Department is closed now. It will open at 7:30 a.m.
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