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Jim Ellis Volkswagen Atlanta Parts Department

4.8

About this business

Location details

5855 Peachtree Blvd, Chamblee, GA, 30341, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.8736 reviews
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Dorothy Marrero's profile image
Dorothy Marrero 
recommend  Recommended
5 years ago

Go see Jeremy! He was amazing. Due to living a distance away he FaceTimed me to show the car and explained everything about it. When I got to the dealership he had everything ready! Also the Manager David Diaz was super helpful! I really appreciated all the time that was spent helping me make this deal! 

Business response:

Congratulations on your new car, Dorothy! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Thank you so much for choosing Napleton's Volkswagen of Orlando as your first choice for service! 

Jayson Carlos's profile image
Jayson Carlos 
5 years ago

I don’t want there offer on trading value it’s too low. I don’t recommend if you gonna trade your car. 

Business response:

Jayson - I'm disappointed to see this review. I assure you that we strive for competitive pricing here, and I would be more than willing to speak with you directly about our offer. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Said Raouz - General Sales Manager - 919-828-0828 

Jessie Mebane's profile image
Jessie Mebane 
recommend  Recommended
5 years ago

Gary and his techs were incredible, with fixing my 2002 Volkswagen Beetle Bug. They went above and beyond. For now on: they are the only ones to work on my Bug. Thank you!!! 

Business response:

Thank you for trusting our team at Grand Junction Volkswagen! Gary and our team appreciate your 5-stars! 

Marilyn Spechler's profile image
Marilyn Spechler 
recommend  Recommended
5 years ago

Very pleasant to use clean courteous and efficient 

Chase Woodham's profile image
Chase Woodham 
recommend  Recommended
5 years ago

Tairon was awesome. Thank you for your help. You made our purchase a breeze. 

Angela Glines Johnson's profile image
Angela Glines Johnson 
recommend  Recommended
5 years ago

Adam was knowledge and very professional! 

Business response:

Glad to hear it Angel, we strive to make our customers happy with quality service! 

Dane C Mathews's profile image
Dane C Mathews 
recommend  Recommended
5 years ago

Dominick was very helpful in resolving my defective tire issue. 

Teresa Lombardi Terrell's profile image
Teresa Lombardi Terrell 
recommend  Recommended
5 years ago

Had an appt with this dealership for some warranty work on Monday which they needed to order a part and I would need to come back again for the repair. On my first impression, I felt comfortable with the service department unlike my horrible experience at Volkswagen North on Lee Road. I am still not over the terrible treatment by VW Norths service manager and their general manager after I wrote an email explaining my dissatisfaction. I will never go back. So it was refreshing to have a good experience again getting service o... read more

Business response:

Thanks for sharing your recent service experience with us, Teresa! We hope you continue to choose Napleton's Volkswagen of Sanford as your first choice for all your vehicle needs. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! 

Toni R. Jones's profile image
Toni R. Jones 
5 years ago

We went to get service for our Audi at Tom Wood VW, as the Audi service dept wasn’t able to accommodate us for a couple weeks. When we arrived at TWVW on Friday, we were met by DJ, who told us the service would take approx. 90 min. and that there were no loaner vehicles available. She indicated she would keep us updated. Around 1130 (3 hours later), we were taken by the friendly shuttle man to grab a bite to eat. Around 130pm, DJ informed us that a loaner was available and being cleaned up for us. We went back to VW to be me... read more

Frequently asked questions about Jim Ellis Volkswagen Atlanta Parts Department

How is Jim Ellis Volkswagen Atlanta Parts Department rated?

Jim Ellis Volkswagen Atlanta Parts Department has a 4.8 star rating with 736 reviews. 

When is Jim Ellis Volkswagen Atlanta Parts Department open?

Jim Ellis Volkswagen Atlanta Parts Department is closed now. It will open at 7:30 a.m. 

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