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JCP Salon
- Hair Salons
- Alamogordo, NM
About this business
This Company's business is Department Stores
Location details
3199 N White Sands Blvd, Alamogordo, NM, 88310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I submitted an online order for roughly $350 with JC Penney. My credit card was charged within a day. A few days later the website said that all of my items had shipped. When my order arrived, 4 items were missing, and there was a slip of paper in the box saying that my order would be split into 2 shipments and that the rest would arrive in 4-7 business days. The missing items still haven't arrived more than a month later, and their website only lists a phone number for customer service - no email/chat/other options. When yo... read more
In April of this year, I purchased items from the JC Penney store in Wilmington,, NC. Their selections were minimal, so I went online over that weekend to jcp.com and found items I liked and ordered them. After trying all items on at home,I selected 2 pairs of shorts to keep (from online ordering), 2 blouses (from in store) and 1 pair of cargo pants (in store). Orders sent from jcp.com were not shipped with appropriate information on item and cost very visible. After several visits to the store (helped tremendously by a mana... read more
I ordered some items online and used discounts that automatically populated. About an hour later, I thought of some additional items I needed and made a second order. Some discounts automatically populated on this order as well. Then later I got an email that there was a problem with my order. Long story short, I spent 30 minutes waiting and then talking to a lady and a supervisor, both in Kansas, who told me that the discounts on the second order were a mistake and it would either be cancelled or I could forfeit the discoun... read more
Placed 2 different orders for my shoes. The 1st order was returned. The second order was confirmed to be received on Friday. The store didn't even send them out for shipping until Wednesday, therefore I would not receive them on time for my graduation on Saturday. Now I have no shoes for graduation. I am beyond ****** off and will not order from them ever again.
I would like to express a bad experience I had at a local JCpenney. My wife had ordered some stuff online and it turned out to be the wrong size so we tried to exchange it at our local store. Were were unaware of the policy which states that we cannot exchange anything we bought online with anything in the store. I understand you have policies and my complaint is not about the policy but about the service we received. The workers and the supervisor on duty were very rude about the situation. They belittled my wife as if she ... read more
Had a confirmed delivery time between 2-4 pm for my new mattress. Never called or showed up. Had no place to sleep, called the store where I bought the bed and was told it is the delivery company's fault, and that there is nothing they can do. I asked what there going to do for me due to there complete incompetence, and the fact they wasted my entire day, also being I bought the bed from JC Penny and not a delivery company. I was told there is nothing they will do, and could tell in there voice they didn't care. Pathetic com... read more
JC Penny Optical sales person in Lone Tree Colorado (Crystal) misrepresented return and refund policy and made several false statements on multiple occasions. In fact doesn't claim she didn't. Told me after there was an issue it was the first time she saw the policy -Claims she didn't know and agreed with me that what the company was doing was wrong in not paying the difference in the price of the return and new glasses. i don't know if they also did anything dishonest with insurance or not but a single vision pair of glasse... read more
The customer service and the website for JCPenny is horrible. It's like they go out of their way for you not to find out how many points you have and how to use them. I spoke to two different people at different times and they just sounded like they didn't want to work there. I went on the chat to find out if you could pay with a debit card online and was told no. He said you could pay it at the store or over the phone for a charge of $9.95. I told him that was horrible and all he did was apologize and asked if he had resolv... read more
I Bought a new dishwasher on May 26, 2018 and it was scheduled to be delivered on June 09, 2018 between 12 and 4 pm. I had an outstanding salesman who was department manager and got one of the most outstanding sales presentations ever, and a great price to boot; It was also a Tax free weekend and I was feeling good. My appointment for delivery was 12-4 and I rushed to have breakfast and get a haircut to make sure I was home by 12; I did everything I was suppose to do. I patiently waited until 3pm and had a gut level feeling ... read more
Frequently asked questions about JCP Salon
How is JCP Salon rated?
JCP Salon has a 1.3 star rating with 119 reviews.
When is JCP Salon open?
JCP Salon is open now. It will close at 9:00 p.m.
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