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INFINITI of Bellevue
- Bellevue, WA
About this business
Location details
11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Friendly and professional dealership. Very clean and well organized. The service department is top notch and you will not be sorry you took the time to visit and deal with this location and staff.
Business response:
Thank you Chris for your kind review and for allowing our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. Thank your for choosing INFINITI of Bellevue!
Most phenomenal dealership experience I've ever had, thank you Infiniti of Bellevue! Highly recommend!
Business response:
Thank you for taking time to share your kind 5 star review and recommendation! We are so happy to hear that your experience with our team was phenomenal and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again. Thank you for choosing INFINITI of Bellevue!
David and his co Customer Support Folks were all kind, professional, and easy to work with- they research the issues with the car, and we came up with solutions to problems.
Business response:
We appreciate you! Thank you for choosing INFINITI of Bellevue and for allowing David and our service team to assist you. We are grateful for you and your business and happy that your customer experience was an exceptional one. We will be looking forward to seeing you at your next visit with us.
Everyone was great. I appreciated their time and attention. It was quick and efficient. Thank you.
Business response:
Thank you for your kind review and for allowing INFINITI of Bellevue to assist you. It was our pleasure making sure your experience during your visit was an exceptional one. We are grateful for the opportunity to work with you and we will looking forward to seeing you at your next visit with us. We appreciate you!
A customer since 2004, I have been consistently impresses with the quality of work and attention to detail in all aspects of service.
Business response:
We appreciate you and your loyalty to our team here at INFINITI of Bellevue. Thank you for your recent visit and for taking the time to share your kind review. We are happy that we continue to provide you with exceptional customer care and it is always our pleasure assisting you. We will look forward to seeing you at your next visit with us. We appreciate you!
Always a wonderful experience working with the fabulous team at Infiniti of Bellevue! I highly recommend!
Business response:
Thank you Jaye! We appreciate you!
I would recommend the dealership with some qualifications. I had to have a tire replaced and they slashed the replacement and had to order another one and that delayed things a few days. Asha is very professional. My issue generally is that I find the dealership overly expensive and am not happy that they now charge a surcharge for using a credit card. They should accept the charges.
Business response:
Thank you for your review and visit. We are sorry that we did not provide the full 5 star experience we strive for and we appreciate your feedback regarding our payment system and pricing. It is always our pleasure assisting you and we are happy that Asha provided you with great customer care. We will look forward to your next visit with us. Thank you for choosing INFINITI of Bellevue!
Brandon Oquinn scammed us by adding unauthorized fees on the loan that I wasn’t aware of. I specifically made it clear I didn’t want anything added on when offered. Tried to get it resolved with him and he was so rude and unprofessional and did nothing about it. It’s really sad knowing they don’t have the best interest at heart. Be careful purchasing with Brandon and Russ from Bellevue infinity
Business response:
We are very sorry to learn about your disappointment with your experience. Our Management team welcomes every opportunity to discuss your concerns in more detail. Please reach out to our Sales Management Team at customercare@infinitiofbellevue.com or 425-821-1600 if you would like to share more about how we can earn back your trust and confidence in our team. We look forward to hearing from you.
I have always had good service there. Brandon was very helpful, explained what the recommendations they found on my car. I will definitely ask for him next time.
Business response:
Thank you for your loyalty and for allowing Brandon and our team to assist you. We are grateful for the trust you have placed in us and we are happy that Brandon provided you with a positive customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Bellevue!
Frequently asked questions about INFINITI of Bellevue
How is INFINITI of Bellevue rated?
INFINITI of Bellevue has a 4.5 star rating with 2,344 reviews.
When is INFINITI of Bellevue open?
INFINITI of Bellevue is closed now. It will open tomorrow at 7:00 a.m.
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