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INFINITI of Bellevue
- Bellevue, WA
About this business
- Luxury automotive sales - Infiniti vehicle maintenance - Auto financing - Infiniti leasing - Only Infiniti dealership in WA with an A+ BBB rating - Management team with 115 combined years of Infiniti vehicle and customer experience - Certified Infiniti parts, technicians, and repairs - Auto detailing - Preowned Infiniti car sales - Preowned luxury car sales - Luxury Performance Vehicles - G25, G37, M37, M56, EX35, FX35, FX50, JX, QX56 - Preowned Lexus, BMW, Audi, Acura, Honda, Toyota, and Mercedes vehicles - 15 years servi... read more
Location details
11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Although we live in Spokane, we purchased our Infiniti QX60 in Idaho and had a few follow-up questions that required administrative support. Erica stepped in and was truly outstanding. From the start, she was professional, responsive, and made everything feel effortless. She clearly explained each step and connected us with the right person to resolve our concerns. Her efficiency and warm, friendly approach made the entire process seamless and stress-free. We’re incredibly grateful for Erica’s help and would be happy to work... read more
Business response:
Thank you so much for your kind words Sandi! It truly means a lot to hear this, especially knowing you took the time to share your experience from across the state. I’m so glad I could help make things easier for you and that everything got resolved smoothly. Clients like you make what I do so rewarding, and your appreciation genuinely brightened my day. Please don’t hesitate to reach out if there’s ever anything else I can assist with—I’d be more than happy to help again anytime. Warmest regards, Erica Lin Client Loyalty Ma... read more
We live in Spokane and had purchased our Infiniti QX60 in Idaho. When we needed help sourcing two specific items that we couldn’t find locally, we reached out to Matt on two separate occasions—once for each item. Both times, he was incredibly helpful and knowledgeable. He had exactly what we needed and shipped everything out the same day we spoke. Matt made the whole process seamless, clearly explaining everything and making sure all our questions were answered. Truly excellent service!
Business response:
Wow—thank you so much for not just one, but two incredibly thoughtful reviews Sandi! It truly means the world to us that you took the time to recognize us! Matt was so happy to read your message—it absolutely made his day. We’re both really glad we could help and make things smooth and stress-free for you. It’s always a pleasure to work with clients like you who take the extra step to show appreciation. If there’s ever anything more we can do for you, please don’t hesitate to reach out. We’re always here to help and look for... read more
I recently purchased a 2016 Toyota RAV4 SE from Infiniti of Bellevue, and I couldn’t be more satisfied with the experience. From the moment I arrived for the test drive, the team was friendly, professional, and efficient. The entire process, from test driving the vehicle to completing the paperwork, took only about 45 minutes, which made for a quick and seamless transaction. Bobby Justice, Demetri Llias, Sean Kiani and the rest of the staff were extremely helpful, and I appreciated how smoothly everything went. If you’re loo... read more
Business response:
Monir, congratulations to you! We appreciate your kind words regarding your recent experience at Infiniti of Bellevue! Your satisfaction means the world to us, and we're thrilled to hear that Bobby, Demetri, Sean, and the rest of our team could make your car buying process quick and seamless. Thank you so much for recommending us, we are very grateful. If you have any questions or concerns that arise please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client L... read more
Really pathetic customer service. Unexpected of Infniiti dealerships. Callous, rude, unprofessional, uncaring attiture from service team. Would not recommend. Take your business elsewhere, otherwise you will regret it.
Business response:
Thank you very much for taking the time to leave your feedback Amir. We want to sincerely apologize about your recent service experience. When you get the free time, please reach out to our service manager Janell so we can gather more details about what happened her direct line is 425-605-1369. Thank you again for feedback Amir it is invaluable to us, we value you and your business.
Outstanding service! A huge thank you to the team at Infiniti of Bellevue for their exceptional care and kindness throughout my car-buying journey. From the moment I stepped in, I felt valued and supported. The staff went above and beyond to ensure I found the perfect fit for my needs. Highly recommend!
Business response:
Hello! We apologize for missing your review. Congratulations to you! We are thrilled to hear about your positive experience at Infiniti of Bellevue! Your kind words mean a lot to our team, and we're so happy to know that we were able to make your car-buying journey a memorable one. Thank you so much for choosing Infiniti of Bellevue. We look forward to seeing you on your next visit! If you have any questions or any concerns that arise, please do not hesitate to reach out to me. We're committed to providing the best possible ... read more
Asha was a wonderful representative, was knowledgeable, helpful and courteous. It was a super positive experience
Business response:
Hi there! We apologize for missing your review. Thank you so much for taking the time to share your positive experience with Asha at Infiniti of Bellevue. We're so glad to hear that she provided you with knowledgeable, helpful, and courteous service! It is our goal to male every customer feel valued and supported, and we're thrilled to know that Asha exceeded your expectations. If you have any questions or concerns that arise, please do not hesitate to reach out to me. We're committed to providing the best possible customer ... read more
Always attentive to my concerns with the car I bought from them. Does what I want cleaned during the maintenance service check.
Business response:
Thank you for your loyalty and for allowing Arturo and our team to assist you once again. We are grateful for the trust you have placed in us and we are happy that you are provided with attentive customer care. We will look forward to seeing you at your next visit with us. Thank you for continually choosing INFINITI of Bellevue!
We ended up at this dealership by accident but absolutely enjoyed the experience. We ended up purchasing our beloved Q60 red sport purely based on their willingness to help us and the absolutely lovely treatment that each individual gave us. I will recommend Infiniti of Bellevue all day everyday! I love my Infiniti and it is by far the best purchase I have made in my adult life thus far. Thank Infiniti of Bellevue for helping achieve a beautiful dream that I didn’t realize I had!
Business response:
Congratulations on your new car and thank you very much for taking the time to share your kind and thoughtful review and recommendation. We are happy that our Sales team provided you with an exceptional experience during your visit and it was our pleasure working with you. We appreciate you and your business and we welcome every opportunity to assist you, your family and friends in the future. Thank you for choosing INFINITI of Bellevue and all the best in the New Year!
Arturo is always very helpful with any issues that might arise with my vehicle. It’s always a pleasure to come in for service . They take care of you from step 1.
Business response:
Thank you for your loyalty and for allowing Arturo and our team to assist you. We are grateful for the trust you have placed in us and we are happy that Arturo provided you with a positive customer experience once again. We will look forward to seeing you at your next visit with us. Wishing you all the best in the New Year!
Frequently asked questions about INFINITI of Bellevue
How is INFINITI of Bellevue rated?
INFINITI of Bellevue has a 4.5 star rating with 2,133 reviews.
When is INFINITI of Bellevue open?
INFINITI of Bellevue is closed now. It will open at 7:00 a.m.
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