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INFINITI of Bellevue
- Bellevue, WA
About this business
- Luxury automotive sales - Infiniti vehicle maintenance - Auto financing - Infiniti leasing - Only Infiniti dealership in WA with an A+ BBB rating - Management team with 115 combined years of Infiniti vehicle and customer experience - Certified Infiniti parts, technicians, and repairs - Auto detailing - Preowned Infiniti car sales - Preowned luxury car sales - Luxury Performance Vehicles - G25, G37, M37, M56, EX35, FX35, FX50, JX, QX56 - Preowned Lexus, BMW, Audi, Acura, Honda, Toyota, and Mercedes vehicles - 15 years servi... read more
Location details
11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Last two times were very disappointing: first time my brakes were loose after service, and I was almost in accident. Second time I drove from the service with 'Check engine' sign and had to come back to service again.
Business response:
Good morning Yuriy, we were sorry to learn that your recent visits have not been positive. Please reach out to our Management team at customercare@infinitiofbellevue.com or 425.821.1600 if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.
Great customer service from employees in service, new and used car sales. Customer waiting area always clean
Business response:
We appreciate you! Thank you for allowing INFINITI of Bellevue to assist you and for taking time to share your kind 5 star review. We are happy that your experience with us was a positive one in every way. We will look forward to your next visit with us. We are grateful for your and your business!
Brandon always does a great job. However, service needs to do a better job checking the air in the tires and also putting in correct air pressure. Small complaint but something that is always missed. Apologize if that isn’t part of the routine service?
Business response:
Thank you for your recent visit and kind review. We are happy that Brandon took great care of you. We are also very sorry for the air pressure issue and any inconvenience this may have caused you. If you get a chance, please come back in so we can correct everything for you. We will be looking forward to the next opportunity to make your visit with our team the full 5 star experience we strive to provide. We appreciate you and your business!
Pretty good experience other than a couple of warranty items included in pricing workup that were unnecessary and not fully explained.
Business response:
Congratulations on your new car and thank you for choosing INFINITI of Bellevue! It was our pleasure assisting you with your new car purchase and we are grateful for your review. Please reach out if you would like to discuss any questions or concerns you still may have regarding your warranties. We welcome every opportunity to assist you again in the future and will be looking forward to seeing you at your next visit with us! We appreciate you!
Arturo handled a difficult situation with great patience which was appreciated very much. Job well done.
Business response:
We appreciate your kind review and we are grateful for your business! We are that happy that Arturo provided you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Bellevue!
Always a pleasure to work with Arturo and the rest of the team. Arturo always makes sure all my questions and concerns are addressed and fixed. He always keeps me In the loop so I’m never just wondering what’s happening, so I really appreciate the communication I’ve experienced. every visit has been a pleasure! Thank you
Business response:
We appreciate your kind review and we are grateful for your continued business! We are that happy that Arturo continues to provide you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Bellevue and for your continued loyalty to our service team!
Arturo is awesome! I have worked with him for over 3 years and it's truly been a pleasure having "my own service representative". Arturo is professional, knowledgeable and efficient. It's always an easy process coming in to service my vehicle.
Business response:
We appreciate you and your loyalty! Thank you for your recent service visit and for taking the time to share your kind review. We are happy that Arturo continues to provide you with exceptional customer care and it is always our pleasure assisting you. We will look forward to seeing you at your next visit with us.
Arturo was very knowledgeable about my vehicle and attentive to the questions related to the comfort/performance of my vehicle. Arturo helped me solve an issue with the comfort of the seat belts. I really appreciated his expertise and patience.
Business response:
Thank you for your kind review and for allowing Arturo and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. Thank you for choosing INFINITI of Bellevue!
Great customer service quick and easy to check-in. Nice and comfortable waiting room. The advisor kept me updated with the status repair and I receive a cleaner car when I pick up my he vehicle.
Business response:
Thank you for taking time to share your 5 star review! We are so happy to hear that your experience with our team was exceptional and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again.
Frequently asked questions about INFINITI of Bellevue
How is INFINITI of Bellevue rated?
INFINITI of Bellevue has a 4.5 star rating with 2,172 reviews.
When is INFINITI of Bellevue open?
INFINITI of Bellevue is open now. It will close at 7:00 p.m.
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