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INFINITI of Bellevue
- Bellevue, WA
About this business
Location details
11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Scam artists-airbag scam & mass airflow sensor scam by thousands of dollars. 2015 air bag was recalled, had it replaced 5/15. Then in 7/2019 took my car in & mass air flow sensor was bad & my replaced air bag was bad so they quoted me $523.53 for mass air flow sensor replacement (which was literally less than 10 minutes to unscrew 4 bolts, take off cover, pull out sensor & push in new sensor (just like replacing a fuse, exactly that simple & fast) & put on cover & rebolt it. I watched my boyfriend do it & timed it, less than... read more
Celeste Hill was great. She helped with the issue I had and also explained and suggested additional services but without pushing too much.
Business response:
Ed, Providing quality and efficient service is so important to us here at Lia INFINITI and we are glad that Celeste's efforts could meet your satisfaction! We are thrilled to know that she helped with the issue you had, explained it and suggested additional services without being pushy. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
Very professional and interested in what the customer shares. They care and check for satisfaction.
Business response:
Carolyn, Providing quality and efficient service is so important to us here at Lia INFINITI and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they are very professional and interested in what the customers share. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
Dawn Owen's my sales person was very knowledgeable friendly made the buying experience easy and enjoyable. The entire lia team did a great job. I would highly recommend them and I am definitely looking forward to doing business with them again.
Business response:
Thanks so much for your lovely review of Dawn! Nothing means more to us than your satisfaction, so we're pleased Dawn did everything she could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels this holiday season from everyone at Lia INFINITI!
It was our best way of buying a new car the salesman was great done a great job explaining everything
Greed will eventually be the death of all dealerships. People are tired of markups and being ripped off at every turn. I get s business needs to make a profit but trying to make 10k on every transaction is pure greed and the exact reason a sale did not happen with this stealership.
Business response:
We are sorry to learn that your visit was not a positive one. Please reach out to our Management team at customercare@infinitiofbellevue.com or 425.821.1600 if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.
Excellent service,Sami was very thorough and professional.I recommend anyone who sees this to give him a visit.
Business response:
Rick, thanks for taking the time to recommend and review your service experience! We're happy Sami handled your visit with great care and diligence. We hope you'll continue to choose Lia INFINITI for all your automotive needs!
Excellent service and car quality. Sami Dawood Was very helpful. I’ve used Lia since 19&1.
Business response:
Thanks so much, Stephen! We appreciate your loyalty, as well as your positive feedback on Sami. We hope to have many more opportunities to be of service to you. Safe travels this holiday season!
The service team did an exceptional job working through my issues and resolving. Great customer service.
Business response:
Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia INFINITI your first choice for service!
Frequently asked questions about INFINITI of Bellevue
How is INFINITI of Bellevue rated?
INFINITI of Bellevue has a 4.5 star rating with 2,304 reviews.
When is INFINITI of Bellevue open?
INFINITI of Bellevue is closed now. It will open at 7:00 a.m.
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