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INFINITI of Bellevue
- Bellevue, WA
About this business
Location details
11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Brandon and the team were excellent! Very thoughtful and considerate to my needs and my overall experience.
Business response:
Thank you for your kind review! We are happy that Brandon took great care of you during your recent visit with us and we will look forward to seeing you next time! Thank you for choosing INFINITI of Bellevue!
Super friendly excellent customer service. Customer waiting lobby is nice and provides drinks and snacks to make your time there easier.
Business response:
Thank you for your recent visit and for taking the time to share your kind review. We are happy that your visit with us was a positive customer experience and it is our pleasure assisting you. Thank you for choosing INFINITI of Bellevue!
Excellent service as always. This is why I keep coming back to have my car serviced here for the last 19 years. I appreciate Brandon's awesome service and Jaylene's help. Also, love the video provided by the technician and the excellent work done on my car.
Business response:
We appreciate you and your continued loyalty! Thank you for your recent service visit and for taking the time to share your kind review. We are happy that Brandon and Jayelene took great care of you. It is always our pleasure assisting you and we will look forward to seeing you at your next visit.
This was our first time at this dealership, as we are new to Washington state. We are pleased with our experience, and Brandon took good care of us! We will be back!
Business response:
Welcome to Washington and the INFINITI of Bellevue family! We are excited to get to know you and happy that your first customer experience with Brandon and the team was an exceptional one. We will be looking forward continually providing you with amazing customer care. We appreciate you and your business!
Alyssa is a really good service advisor. She kept me informed and followed through with every step of the process. Great attitude and high energy level. A pleasure to work with!
Business response:
Thank you Fred! We appreciate your visit and kind review. We appreciate you allowing Alyssa and our team to assist you with your service needs and we are happy your customer experience was a positive one. Thank you for choosing INFINITI of Bellevue!
Alyssa is always very attentive. I own a 24 year old 1999 G20, and it runs beautifully. We just took it round trip from Kirkland to Westport, Washington, about 380 miles round trip, including freeway driving. We decided it needed new shock absorbers, it's first replacement of those. The car performs better on bumps now. It is easily the most trouble-free car I've ever owned. We did replace the ignition switch in the spring, a hard part to find in this old a car. The great advantage of this car is that it is a subcompact and ... read more
Business response:
Thank you for trusting Alyssa and our service team to take care of your beloved G20. We love that design as well and we are happy that yours is still providing you with a great driving experience. We are grateful for you and your INFINITI loyalty and we look foward to seeing you at your next visit. Thank you for choosing INFINITI of Bellevue!
Great service, fast turn around. Technician and advisor provides a list of recommended service but not pushy.
Business response:
Thank you for your visit with our team and for allowing INFINITI of Bellevue to assist you with your service needs. We are happy that you were provided with great service and we are grateful for your kind review. We will look forward to seeing you next time!
I was a bit disappointed in communication about when my vehicle would be ready. I had to call a few times to get confirmation that repairs were completed. This was the only time in 8 years that I didn't give a 5 star rating.
Business response:
Thank you for your continued loyalty, we are sorry to learn that we didn't provide you with the full 5 star experience we strive for and you deserve. If you would like to discuss your experience further please reach out to us at customercare@infinitiofbellevue.com or 425.605.1375 so we can learn how to earn back your complete trust and confidence in us. Thank you for choosing INFINITI of Bellevue!
Arturo took exceptional care of me while I was servicing my vehicle. Top notch customer service!
Business response:
Thank you for allowing Arturo and our service team to assist you with your service needs. It is our pleasure providing you with an exceptional customer experience and we are grateful for your kind review! We appreciate you and your business!
Frequently asked questions about INFINITI of Bellevue
How is INFINITI of Bellevue rated?
INFINITI of Bellevue has a 4.5 star rating with 2,344 reviews.
When is INFINITI of Bellevue open?
INFINITI of Bellevue is closed now. It will open tomorrow at 7:00 a.m.
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