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INFINITI of Bellevue
- Bellevue, WA
About this business
Location details
11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Celeste Hill and the whole service team was great. They understood the problem, and outlined steps to fix my car. All in a timely manner!.
Business response:
Thanks for letting us know how satisfied you were with Celeste's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!
I had such an outstanding trade of my vehicle at INFINITY of Cool Springs in Franklin TN. Especially my sales person Josh and with the Help of Brenda. They made me feel so special; answered all my questions. They made me feel like a part of the INFINITY FAMILY. I give them a 5 STAR. .⭐️
Was having an issue with my engine light and was given an appointment quickly and the problem was addressed
Business response:
Glen, thank you for your trust in our service team! We're happy your service advisor provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!
No pressure salesperson. Informative review of options and technology features. Finance manager was very professional.
Business response:
That's wonderful! Thanks for the positive feedback on working with our sales team. We're delighted they effortlessly accommodated your interest in a new INFINITI. We wish you lots of happiness in your upcoming travels, from all of us at Lia INFINITI!
The engine on my Infiniti, which I purchased at Lia Infiniti several years ago, seized and had to be towed to Lia Infiniti for repair/replacement. The friendly, professional staff at Lia Infiniti were great to work with. They took care of everything I needed and did a great job. My service advisor, Celeste Hill kept me up to date on what was going on with my car and the status of my repair. She was also instrumental is getting my repair covered under warranty. While I was not pleased with the service from Infiniti Roadside A... read more
Business response:
Thanks for the fantastic review of Celeste! She's the consummate advocate for our guests, and we're pleased she took exceptional care of you and your INFINITI. We hope you'll continue to choose Lia INFINITI for your service needs, Mike!
I find reviewing process a burden. Numerous phone calls to submit a review. If I wanted to I would. I like the dealership. Do far I've bought 3 new cars.
Business response:
Good job as usual.
I requested for my shield under my car to be looked at. By the time I arrived back home, my shield was hanging down, dragging on the road. I will have to get under my car and try to re-secure it back up in place. This has been an on-going problem and I can't figure out why this can't seem to be permanently fixed. The shield is VERY IMPORTANT as it protects the engine from debris in the road so I am very aware that the shield needs to be secure. Other than that, my cherished G35 purrs like a kitten although a noisy one with h... read more
Business response:
Thank you for taking the time to share your feedback, Mae-Mae. I do apologize that the repair to your splash shield did not hold up during the long highway drive home. As you know, we have taken great care of your vehicle while you have owned it, and we intend to continue to do so. I have attempted to reach you by phone. Please call me at your convenience so that we can make this right and get this splash shield replaced for you. Jon Hayes (518)738-0800 x2924 jhayes@liacars.com Service Manager Lia INFINITI
Very friendly and efficient. Josh was a great salesman. The process was quick. Thank you!
Arturo was great as always! Spends the time to understand our auto issues and goes above and beyond to get them resolved.
Business response:
Thank you for your kind review and for allowing INFINITI of Bellevue to assist you. We are grateful for the trust you have placed in us and we are happy that Arturo provided you with a positive customer experience once again. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Bellevue!
Frequently asked questions about INFINITI of Bellevue
How is INFINITI of Bellevue rated?
INFINITI of Bellevue has a 4.5 star rating with 2,242 reviews.
When is INFINITI of Bellevue open?
INFINITI of Bellevue is closed now. It will open at 7:00 a.m.
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