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INFINITI of Bellevue
- Bellevue, WA
About this business
Location details
11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I came in to have the passenger side window serviced. I was greeted by Michael a service provider, who promptly checked me in at 9am. Approximately 2 hours later, my vehicle was ready and Celeste Hill checked me out. Michael and Celeste were prompt, courteous and knowledgeable whenever I had questions about my vehicle.
Business response:
Thank you for sharing positive feedback on Michael and Celeste! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what they provided for you. We look forward to your next visit!
Very good experience at Lias Infiniti. Our sale's person, Dawn Owens, was very professional in every aspect. She knows her cars. for anything we asked she either had the answer or for the one or two she didn't have on the tip of her tongue she quickly got them.
Business response:
Excellent! Thanks so much for your thoughtful feedback. We're glad Dawn took the time to fully address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!
Sami Dawood provided exceptional customer service during my visit. He answered all my questions and I was quickly in and out of service with little interruption to my work day.
Business response:
Thanks for letting us know how satisfied you were with Sami's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as exceptional.
Extremely satisfied , wonderful buying experience from the sales manager to the finance manager to the awesome salesperson Dawn Owen .. I will recommended this dealership and team to all my family and friends !! Thank You !!
Business response:
We're so pleased you enjoyed a pleasant dealership experience guided by Dawn! Thank you for taking the time to review and recommend her expertise. We wish you all the best in your future travels, from the entire team at Lia INFINITI!
Kevin Carhart of Lia Infinity in Latham NY is a the best. This is the third car that I have leased with Kevin’s help and it’s always quick and easy. He’s great. Will most likely come back to him for my next car.
Business response:
We greatly appreciate you for leaving Kevin this stellar review! We are honored to have had the opportunity to work with you and we are glad that Kevin could provide you with top notch service. We are delighted to know that he made your car buying experience here at Lia INFINITI quick and easy. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!
Worst dealership for honesty. Kevin McCarthy is the biggest liar for sales. Made promises - didn't keep.
Business response:
As always, we strive to deliver on all promises made and deliver a product that meets the manufacturer's strict safety standards. I assure you the tires and brakes on your vehicle not only passed NYS standards but the manufacturer's elevated standards as well. I'd be happy to provide a copy of mutually signed documentation to that effect. Most importantly, your satisfaction with your new vehicle is important to us and if I can be of any assistance personally I'd be happy to listen to your concerns. Jeremy Rolfe General Manag... read more
Very helpful, good customer service. Knowledgeable, customer oriented. Would refer someone. The technician Sami Dawood was very goid
Business response:
Thank you for recognizing Sami's excellence by sharing your 5-star review! We're certain he'll be honored by your encouraging words, and we hope you won't hesitate to call the next time Sami and the Lia INFINITI team may serve you.
Although i have purchased my vehicle from a different dealer, I always bring my vehicles to Lia Infiniti for services.
Business response:
Thank you for your trust in our service team! We're happy Sami provided you with another thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!
Service rep was very knowledgeable, cordial and helpful. She kept me informed and abreast of service work.
Business response:
Moe, thanks for stopping by to share your 5-star review! We're glad your service advisor addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!
Frequently asked questions about INFINITI of Bellevue
How is INFINITI of Bellevue rated?
INFINITI of Bellevue has a 4.5 star rating with 2,304 reviews.
When is INFINITI of Bellevue open?
INFINITI of Bellevue is closed now. It will open at 7:00 a.m.
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