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11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Outstanding service! A huge thank you to the team at Infiniti of Bellevue for their exceptional care and kindness throughout my car-buying journey. From the moment I stepped in, I felt valued and supported. The staff went above and beyond to ensure I found the perfect fit for my needs. Highly recommend!
Business response:
Hello! We apologize for missing your review. Congratulations to you! We are thrilled to hear about your positive experience at Infiniti of Bellevue! Your kind words mean a lot to our team, and we're so happy to know that we were able to make your car-buying journey a memorable one. Thank you so much for choosing Infiniti of Bellevue. We look forward to seeing you on your next visit! If you have any questions or any concerns that arise, please do not hesitate to reach out to me. We're committed to providing the best possible ... read more
Sammi Dawood provided excellent and efficient auto maintenance advice answering all my questions clearly so that I was able to make appropriate decisions regarding interventions
Business response:
Thanks for letting us know how satisfied you were with Sami's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.
I've worked so hard to get to a point to purchase a "nicer" vehicle. I recently purchased a QX50 from Lia Infiniti of Latham and it was the worst experience I have ever had purchasing a car. Let's be honest, it's never fun going to a dealership, but this was an entirely different level of poor costumer service. The day I picked up my car and it was "professionally cleaned", it was disgusting inside. Coffee stains around the cup holder and seat, dust on the dash, marks on the outside. They really just want your money and want... read more
Asha was a wonderful representative, was knowledgeable, helpful and courteous. It was a super positive experience
Business response:
Hi there! We apologize for missing your review. Thank you so much for taking the time to share your positive experience with Asha at Infiniti of Bellevue. We're so glad to hear that she provided you with knowledgeable, helpful, and courteous service! It is our goal to male every customer feel valued and supported, and we're thrilled to know that Asha exceeded your expectations. If you have any questions or concerns that arise, please do not hesitate to reach out to me. We're committed to providing the best possible customer ... read more
Sami Dawood is patient, professional, and attentive to his customers. He always makes sure I am pleased with the service I receive and handles any unexpected issues swiftly.
Business response:
Thanks for the love! We're thrilled you always enjoy working with Sami and the Lia INFINITI team for your automotive needs. We hope to be of service to you for many more years to come!
Always attentive to my concerns with the car I bought from them. Does what I want cleaned during the maintenance service check.
Business response:
Thank you for your loyalty and for allowing Arturo and our team to assist you once again. We are grateful for the trust you have placed in us and we are happy that you are provided with attentive customer care. We will look forward to seeing you at your next visit with us. Thank you for continually choosing INFINITI of Bellevue!
I enjoyed working with Dawn Owens. She was very professional and knowledgeable. She listened to my needs and steered me toward the car I now drive. I do need to come by for radio setup and screen review.please let me know when it’s convenient to stop by. Thanks again!
Business response:
Teresa, thanks for the lovely feedback on Dawn! We're so pleased you enjoyed your dealership experience. Please get in touch with our Sales Manager, Gary, at gfernet@liacars.com, to arrange a time to answer any questions about your vehicle's features. Thank you for choosing Lia INFINITI!
Usman Arif was excellent, very attentive and personable. Service took longer than expected through no fault of his.
Business response:
Thanks for the fantastic review of Usman! Usman is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle during this transaction. Thank you for choosing Lia INFINITI for your automotive needs!
Michael in service is great. He always makes sure that our vehicle is taken care of and gets the job done! 5 stars!
Business response:
Melissa, thank you for telling us why you like working with Michael! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!
INFINITI of Bellevue has a 4.5 star rating with 2,242 reviews.
INFINITI of Bellevue is open now. It will close at 6:00 p.m.
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