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INFINITI of Bellevue
- Bellevue, WA
About this business
Location details
11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Poor service, broken promises, ghosted postsale, double payments, ignored calls, stressful disappointing holiday car experience.
Business response:
Hello Keshia, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at INFINITI of Cool Springs. We would like to make this up to you, if we still can. We are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (615) 567-7903 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can alway... read more
Michael Bingham was very helpful, communicated in a detailed manner and customer service oriented. Lia Infiniti”s service department has been very user friendly and responsive.
Business response:
Thank you for your kind review! We truly appreciate your continued business, and we're glad Michael and the team have always taken such great care of you and your vehicle. Thank you for making Lia INFINITI your #1 choice for service.
Dawn did a good job on the sale in general. Was promised on test drive the car would be thoroughly detailed and buffed. Unfortunately I picked up the car in a rainstorm and did not realize until I got it home and in the garage that the interior was still dirty with grime still on console, seat edges and other surfaces. Upon further inspection found wrappers and french fries under the seats, engine bay was dirty and buffable scratches on exterior. This car got a dirty rag wipedown and five minute vacuum at best. Sent email to... read more
Had a great experience working with everyone from sales to finance to make our purchase as smooth as possible
Business response:
Thank you for your fantastic review! We're pleased our team did everything they could to make sure your transaction was flawless. Congratulations! Best wishes for amazing travels in your new car!
The people there are very friendly and kind. I would highly recommend this dealership to friends and family.
Business response:
Thanks so much for your thoughtful feedback, Kelly. We're glad our team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!
The experience was wonderful. Fast and easy! All the staff were knowledgeable, pleasant, and attentive.
Business response:
Thank you for your positive review, Linda! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or INFINITI needs. Safe travels until we meet again!
Dawn was very patient and took the time to make sure I leased the perfect car
Business response:
R.D., we're delighted Dawn is someone you can count on for a reliable and seamless dealership experience! Thank you for your awesome feedback. Best wishes for safe and pleasant travels, from the whole team at Lia INFINITI!
Lia Infiniti was excellent to work with. Dawn Owens was honest, reliable, and always available to speak.
Business response:
Thank you for sharing your experience with us! We're delighted Dawn handled your interests with the utmost advocacy and grace. Here's wishing you all the best in your travels, from everyone at Lia INFINITI!
Sami dawood was very helpful, very courteous. I was given prompt attention and courtesy rides to and from the dealership.
Business response:
Tony, Providing quality and efficient service is so important to us here at Lia INFINITI and we are glad that Sami's efforts met your satisfaction! We are thrilled to know that she was very helpful, courteous and gave you prompt attention. We wish you safe travels until we meet again!
Frequently asked questions about INFINITI of Bellevue
How is INFINITI of Bellevue rated?
INFINITI of Bellevue has a 4.5 star rating with 2,242 reviews.
When is INFINITI of Bellevue open?
INFINITI of Bellevue is open now. It will close at 6:00 p.m.
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