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INFINITI of Bellevue
- Bellevue, WA
About this business
- Luxury automotive sales - Infiniti vehicle maintenance - Auto financing - Infiniti leasing - Only Infiniti dealership in WA with an A+ BBB rating - Management team with 115 combined years of Infiniti vehicle and customer experience - Certified Infiniti parts, technicians, and repairs - Auto detailing - Preowned Infiniti car sales - Preowned luxury car sales - Luxury Performance Vehicles - G25, G37, M37, M56, EX35, FX35, FX50, JX, QX56 - Preowned Lexus, BMW, Audi, Acura, Honda, Toyota, and Mercedes vehicles - 15 years servi... read more
Location details
11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Asha always provides the best customer service and is detailed in her work. I appreciate her professionalism!
Business response:
Thank you for your kind review and for allowing Asha and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. We appreciate you and we are grateful for your business!
Amazing work from Darren and Sunil. Clean, quick and trustable process. Car is fantastic and everything went smoothly. Will stay in touch and buy gain.
Arturo, respond, expertise, and attention to detail are outstanding. He was able to figure out our benefits for a new tire within minutes and was able along w the staff at Infiniti of Bellevue replace it in one day. Just outstanding work.
The service was fantastic truly providing great service. As usual the people are professional and helpful.
Business response:
We appreciate you! Thank you for choosing INFINITI of Bellevue and for allowing our service team to assist you. We are grateful for you and your business and happy that your customer experience was once again an exceptional one. We will be looking forward to seeing you at your next visit with us.
Vert efficient,fast and courteous really liked the fact I was given a lift somewhere , just wish my car was washed.
Business response:
Thank you for your 5 star review and for choosing INFINITI of Bellevue. We are happy that your visit and customer experience was a positive one but we are sorry that we didn't get your car washed for you. Please stop in at your convenience so we can get that taken care of for you. We appreciate you and your business and will look forward to seeing you at your next visit with us!
Have had great experiences for over 20 years! Do miss the Totem lake office however
Business response:
We appreciate you and your loyalty! Thank you for your recent service visit and for taking the time to share your review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit. Thank you for continually choosing INFINITI of Bellevue!
Scam Dealership, sold me a completely disgusting Jaguar XKr with cigerette burns, scratches everywhere, rip up underbody and and completely melted dash board. They hid these in the pictures they posted on the advertisements on other sites. I have filed a complaint with the attorney generals office and will file a civil suit regarding this case. Be ware of this dealership, they are disgusting in the sales practices with no ethics.
Business response:
We are sorry we have been unable to come to a satisfactory resolution for this current situation. We believe this is a gross misrepresentation of how this sale has transpired and we stand by our many efforts to provide solutions for you. We welcome every opportunity to resume conversation.
The service that Arturo and Infiniti of Bellevue provided was exceptional as usual. Thank you.
Business response:
Thank you for taking time to share your 5 star review! We are so happy to hear that your experience with Arturo and our team was exceptional and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again.
The Infiniti policy to charge 3% when you use a credit card is ridiculous. You gouge us for parts and labor and then when we try to spread out the impact of the gouge over multiple months by paying with a credit card, you tack on 3%. You are making plenty of profit with your premium pricing. Infiniti customer for 12 years. No longer.
Business response:
Thank you Frank for your feedback. We are sorry to learn about your disappointment in our new payment system and I will make sure to pass on your feedback on to upper management. Thank you again for your visit and for trusting our service team to assist you. Please reach out to our Management team at customercare@infinitiofbellevue.com or 425.821.1600 if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing... read more
Frequently asked questions about INFINITI of Bellevue
How is INFINITI of Bellevue rated?
INFINITI of Bellevue has a 4.5 star rating with 2,133 reviews.
When is INFINITI of Bellevue open?
INFINITI of Bellevue is open now. It will close at 7:00 p.m.
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