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INFINITI of Bellevue
- Bellevue, WA
About this business
Location details
11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Billy GOLDEN was very good but. The service was questionable.. My front break noise was not resolved and I only have 17000 miles on the car.
This purchase of a certified preowned Infinit Q50 was excellent All staff were extremely kind, knowledgeable and experienced . Everyone was very helpful including Jake Willi who was really superb. Thank You everyone.
Gentlemen helped me and i even got a video of my car being serviced.. in need of an alignment
The best decision by far was purchasing my vehicle from Lia Infiniti. The customer service is great. The care they take when assisting you with your vehicle makes you feel like you’re right at home. My favorite part is the complimentary vehicle washes! Or the shuttle service when dropping my vehicle off. And my absolute favorite… is the drop of my vehicle to my front door when service is complete on vehicle!William Golden Always makes the process smooth. He listens to my concerns and addresses each one individually. Gives re... read more
Business response:
Thanks for taking a moment to recognize William on our service team. He goes out of his way to make sure our clients are well taken care of, and we appreciate your confirmation of this. We hope your summer is going well!
Both my husband and I own Infiniti’s and use this dealership for service and repairs. The staff are helpful and easy to work with. We always have a good experience. This visit I worked with Michael Bingham. He was professional and friendly. Michael answered all my questions, made sure I was comfortable during my wait and had me out the door quickly.
Business response:
We're delighted the Lia INFINITI team continues to make you and your husband feel well cared for, including your visit with Michael this time. If you should have any further questions or needs, please don't hesitate to reach out.
Everyone I dealt with there were very helpful, respectful and knowledgeable. I worked mostly with Joe Franklin and he was really great. I’ve already recommended several people to the dealership.
Business response:
Scott, we're so pleased you enjoyed a pleasant dealership experience guided by Joe! Thank you for taking the time to review and recommend his expertise. We wish you all the best in your future travels, from the entire team at Lia INFINITI!
Everyone was very helpful and knowledgeable. I have recommended several people here since my experience a few weeks back. Salesmen Joe Franklin was excellent.
Business response:
Thank you for your 5-star review, Scott! We're thrilled to know how pleased you were with Joe's support. Congrats on the new pre-owned BMW! Best wishes for awesome travels, from the whole team at Lia INFINITI.
Although we live in Spokane, we purchased our Infiniti QX60 in Idaho and had a few follow-up questions that required administrative support. Erica stepped in and was truly outstanding. From the start, she was professional, responsive, and made everything feel effortless. She clearly explained each step and connected us with the right person to resolve our concerns. Her efficiency and warm, friendly approach made the entire process seamless and stress-free. We’re incredibly grateful for Erica’s help and would be happy to work... read more
Business response:
Thank you so much for your kind words Sandi! It truly means a lot to hear this, especially knowing you took the time to share your experience from across the state. I’m so glad I could help make things easier for you and that everything got resolved smoothly. Clients like you make what I do so rewarding, and your appreciation genuinely brightened my day. Please don’t hesitate to reach out if there’s ever anything else I can assist with—I’d be more than happy to help again anytime. Warmest regards, Erica Lin Client Loyalty Ma... read more
We live in Spokane and had purchased our Infiniti QX60 in Idaho. When we needed help sourcing two specific items that we couldn’t find locally, we reached out to Matt on two separate occasions—once for each item. Both times, he was incredibly helpful and knowledgeable. He had exactly what we needed and shipped everything out the same day we spoke. Matt made the whole process seamless, clearly explaining everything and making sure all our questions were answered. Truly excellent service!
Business response:
Wow—thank you so much for not just one, but two incredibly thoughtful reviews Sandi! It truly means the world to us that you took the time to recognize us! Matt was so happy to read your message—it absolutely made his day. We’re both really glad we could help and make things smooth and stress-free for you. It’s always a pleasure to work with clients like you who take the extra step to show appreciation. If there’s ever anything more we can do for you, please don’t hesitate to reach out. We’re always here to help and look for... read more
Frequently asked questions about INFINITI of Bellevue
How is INFINITI of Bellevue rated?
INFINITI of Bellevue has a 4.5 star rating with 2,242 reviews.
When is INFINITI of Bellevue open?
INFINITI of Bellevue is open now. It will close at 6:00 p.m.
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