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INFINITI of Bellevue
- Bellevue, WA
About this business
Location details
11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Joseph Franklin was knowledgable, accommodating and friendly. My purchase of the QX60 was simple and easy.
Business response:
We're super happy you had such a great dealership experience with Joseph. Thank you for your fantastic review of his assistance. We'd love to work with you again some day!
I can’t say enough I received the white glove treatment by Darren Simsek and all of the other Infiniti employees Darren was very patient with my indecisiveness. I expressed my needs and he made it happen. I’m in the customer service industry and I know how what 5 star treatment is . Thank you again for my beautiful new QX60 lux. I couldn’t be happier Sincerely , Joseph Penny
Sami Dawood provided me excellent service & explained the repair needed for my 20 yr Infiniti G35x Sami also provided transportation from the dealership to & from Albany. I was extremely pleased with my interaction with Sami Dawood & he did not treat me as a “dumb old lady”
William Golden was incredibly helpful in getting my alignment sorted out. Professional, knowledgeable, and easy to work with—highly recommend!
Business response:
Matt, thanks for your positive feedback on the service provided to you by William! He's the consummate advocate for our clients and we're pleased to know how satisfied you were with this experience. See you next time!
5 Stars – Excellent Service Experience I had a great experience working with Sami Dawood as my service advisor. He was professional, knowledgeable, and extremely helpful throughout the entire process. Sami took the time to explain exactly what my Infiniti Q50 needed, and his recommendations were spot on. He kept me updated, answered all my questions clearly, and made sure everything was handled smoothly and on time. You can tell he genuinely cares about his customers. Highly recommend working with Sami if you want honest, hi... read more
Business response:
Matt, thank you for sharing positive feedback on Sami! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what he provided for you. We look forward to your next visit!
Liars! Worst experience buying a car ever. I have bought many over the 67 years of my life. These people are high pressure and will tell you anything to get the sale. Once they have payment, good luck on getting them to return a call. They messed up entering the actual address of where I and my fiancée reside in Wilson County after we explained it was incorrect telling us it would be fixed. For charging an $899.00 dealer administrative fee they could not even return a call. We were forced to pay taxes in 2 counties due to th... read more
Business response:
Hi, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (615) 567-7903 at your earliest convenience to discuss how we can turn this experience into a positive one.
Michael Bingham did an excellent job with my recent services needed on my QX 60. He provided me all the facts and information to get the job done. My car was also ready before the estimated time. Great job!
Business response:
We're happy you enjoyed an accommodating and thorough visit with Michael! It is always our pleasure to empower our clients to make informed decisions about their vehicles. Thanks for choosing Lia INFINITI for the best service!
I was working with Joey and he went above and beyond to help me find a specific car for my son. I ended up finding it through a private sale. When I told Joey this, he asked me for the VIN so he could make sure it was legit and clean for me. I thought that was so nice of him to offer, knowing he wasn't getting the sale.
Business response:
Thank you for taking a moment to share positive feedback on Joey. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!
Appreciate the ease of making an appointment, the updates while waiting for the service to be completed, and the video walk thru of the check points.
Business response:
Thank you for telling us the highlights of your service visit, Susie! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!
Frequently asked questions about INFINITI of Bellevue
How is INFINITI of Bellevue rated?
INFINITI of Bellevue has a 4.5 star rating with 2,242 reviews.
When is INFINITI of Bellevue open?
INFINITI of Bellevue is open now. It will close at 6:00 p.m.
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