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INFINITI of Bellevue
- Bellevue, WA
About this business
- Luxury automotive sales - Infiniti vehicle maintenance - Auto financing - Infiniti leasing - Only Infiniti dealership in WA with an A+ BBB rating - Management team with 115 combined years of Infiniti vehicle and customer experience - Certified Infiniti parts, technicians, and repairs - Auto detailing - Preowned Infiniti car sales - Preowned luxury car sales - Luxury Performance Vehicles - G25, G37, M37, M56, EX35, FX35, FX50, JX, QX56 - Preowned Lexus, BMW, Audi, Acura, Honda, Toyota, and Mercedes vehicles - 15 years servi... read more
Location details
11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Greed will eventually be the death of all dealerships. People are tired of markups and being ripped off at every turn. I get s business needs to make a profit but trying to make 10k on every transaction is pure greed and the exact reason a sale did not happen with this stealership.
Business response:
We are sorry to learn that your visit was not a positive one. Please reach out to our Management team at customercare@infinitiofbellevue.com or 425.821.1600 if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.
Arturo was great as always! Spends the time to understand our auto issues and goes above and beyond to get them resolved.
Business response:
Thank you for your kind review and for allowing INFINITI of Bellevue to assist you. We are grateful for the trust you have placed in us and we are happy that Arturo provided you with a positive customer experience once again. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Bellevue!
Convenient appointment process, pleasant and knowledgeable people, attractive work space while waiting for my vehicle, good communications of progress and recommendations.
Business response:
We appreciate you! Thank you for allowing INFINITI of Bellevue to assist you with your service needs and for sharing your 5 star review. We are happy that your visit with us was convenient, comfortable and pleasant. We will look forward to your next visit with us. Have a great weekend!
Asha was very helpful and clear in her description and recommendations for service. It was a pleasure to work with her.
The service was quick and I got a loner car to get home and to use until my car was fixed.
Business response:
We appreciate you! Thank you for choosing INFINITI of Bellevue and for allowing us to assist you. We are happy that your visit was convenient and efficient and we are grateful for you and your business! We will be looking forward to seeing you again at your next visit with our team.
Very professional and efficient, my car had battery issue so I drove in without appointment, I asked to replace the battery and was suggested to repair without replacement, also had oil change and lights fixed, very professional and efficient.
Business response:
Thank you for taking time to share your 5 star review! We are so happy to hear that your experience with our team was exceptional and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again. Thank you for choosing INFINITI of Bellevue!
Brandon was excellent! Loaner had less than 1/4 tank gas with low fuel light coming on soon after, probably should have been fuller.
Business response:
Thank you for your review and visit with our service team. We are happy that Brandon provided great customer care for you and we are sorry to learn about your loaner not having enough gas. I will make sure to pass on your feedback to management and apologize for any inconvenience this may have caused. Thank you again for your visit and for trusting our service team to assist you. Have a wonderful afternoon!
I don't choose to write anything about the dealership. Please remove from survey. Thanks.
Brandon as the only service manager made my appointment easy with great spirit about the task.
Business response:
Thank you for your recent visit and kind review. We did notice we earned 4 of 5 stars and we will be looking forward to the next opportunity to make your visit with our team the full 5 star experience we strive to provide. We appreciate you and your business! Thank you for choosing INFINITI of Bellevue!
Frequently asked questions about INFINITI of Bellevue
How is INFINITI of Bellevue rated?
INFINITI of Bellevue has a 4.5 star rating with 2,133 reviews.
When is INFINITI of Bellevue open?
INFINITI of Bellevue is open now. It will close at 7:00 p.m.
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