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Indiegogo Inc

1.1

About this business

Location details

965 Mission St, San Francisco, CA, 94103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.1182 reviews
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Kent M's profile image
Kent M 
5 years ago

How is it that the BBB rates Indiegogo as A+ but the customer reviews average 1 star? Perhaps the BBB should use customer reviews in the calculation of the rating. Anyway, I backed an Indiegogo campaign for $1406 on April 26. The e-mail receipt from Indiegogo stated: "You may request a full refund from Indiegogo until May 6, 2020." On May 4 (before the May-6 deadline), I used the Indiegogo website customer-support page to request a refund. The company's e-mail response was that "Because the campaign owner locked your contrib... read more

Danny R's profile image
Danny R 
6 years ago

Indiegogo promotes fraud. At its beginning stages I supported the platform but they did nothing to support my fraud complaints. This platform needs to be shut down. 

Heather's profile image
Heather 
6 years ago

Indiegogo provides no customer service, other than repeating that supporting a campaign "is not shopping" and there is no guarantee that you will receive promised perks. Obviously, some campaigns will not achieve their aspirations. However, what happens when a campaign is collecting over a million dollars in contributions with no intention of ever delivering the perk/product? That is the case with The Vibes Lab, "NuFlow" wireless headphones. They have been taking people's money since November 2019, and have failed to deliver... read more

Vito C.'s profile image
Vito C. 
6 years ago

Horrible company. We consumers are not interested in investing in startup companies. We are interested in buying newly innovated products. I paid and lost $205.00 , the same as over a thousand people gave to HD MASK. Read the comments from dis-satisfied customers that have lost hundreds of thousands of dollars, and Indiegogo, has done nothing, except set up a worthless website. It’s all a scam, so how can they be rated with the BBB? I am so angry over losing my $205.00. Someone is getting rich off scamming. Shut this website... read more

ES's profile image
ES 
6 years ago

Stay away from this site. They are scammers with phony products that never materialize. Do not waste you money. 

Alan's profile image
Alan 
6 years ago

Just like everyone else on here is saying, Indiegogo is an absolute scam. I lost $400 to them. 

Aidan's profile image
Aidan 
6 years ago

Supported and backed a campaigner "solarbox lumin" previous product was great, but this campaigner has been ghosting us this last year and 2 years behind on the delivery. The only thing Indiegogo offer is for you to contact campaigner, which you cannot do as they have never been contactable. There is zero help from indigogo and it's just a front for people to get your hard earned money and indigogo claim the slice 

EFI S's profile image
EFI S 
6 years ago

BIG BIG SCAM!!!! I do not even understand how this company is still in business. It is a total scam. Customer service never helps and basically, you end up with fake promises, loss of money, and so much waste of time. DO NOT launch your product on this platform. It is a total disaster!!! 

Ray's profile image
Ray 
6 years ago

This company is a total scam. They operate under several business names. If the BBB has provided this company a good rating, the BBB is also a scam!!! I purchased a dash cam from them at a price of $49. The wrong dash cam was delivered which I returned at my cost of $17. i EMAILED THEM SEVERAL TIMES WITH COMPLAINTS AND NEVER DID THEY RESPOND. THEY SHOULD BE PROSECUTED TO THE FULLEST EXTENT UNDER US LAW. 

Frequently asked questions about Indiegogo Inc

How is Indiegogo Inc rated?

Indiegogo Inc has a 1.1 star rating with 182 reviews. 

When is Indiegogo Inc open?

Indiegogo Inc is closed now. It will open tomorrow at 9:00 a.m. 

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