Indiegogo Inc

Leland V. 

on BBB

6 years ago

Indiegog has a policy of not allowing reselling product, but In practice they don’t care as long as they make money. They do not care about the people looking to help the little guy get started. If you contact them the just give you the run around. They say the look it to the complaint, but still let it happen. Great company of scammers, in my opinion!!!! 

Scott W 

on BBB

6 years ago

Once the money is sent, they claim that it is now outside their refund policy. I have had several successfully delivered products, but I have numerous failed ones as well, ranging from 2014 to 2018. 

Joey 

on BBB

6 years ago

Same as everyone else, they allowed me to be defrauded. I relied on their 10 day refund (as long as the campaign was still going on and I hadn't received anything) to protect me. After day six, I went to get a refund but the campaigner "marked my contribution as refunded" and now I can't do anything. Out $879 

Chuck D 

on BBB

6 years ago

0 stars Scam site. Great place to loose your money. 

Thomas T 

on BBB

6 years ago

Indiegogo has found a way to support fake ideas and terrible or no product at all. In-DIE-GOgoto hell im assuming will be the name of the company once this one has to change there name for lack of service. 

Rick A 

on BBB

6 years ago

I made a purchase of $298 from a listing online that appeared to be legitimate With no mention of “contribution “ until I made payment then on the receipt said “thank you for contributing to this product “ What a scam! No help and is designed as a no win or refund intentionally! It reminds me of trying to unlock a phone from ****when you want to change providers, it’s impossible!! AGAIN, Indiegogo is a SCAM !! 

vernon d. 

on BBB

6 years ago

this is this biggest SCAM ON THE PLANTED, unreal that bbb support this so called company, what a scam, do not order any thing from them, I ordered a mi guitar back in august 2018 , now almost may 2019 and not a thing arrive much less a status report. FAKE !!!!!! ****** 

Craig M 

on BBB

6 years ago

I would almost argue this is more a gambling website than anything else. Luckily I didn't lose a great deal of money, but the experience of backing a product, them not fulfilling, and then Indiegogo refusing to refund your pledge (after they collected and sit on a portion of your money), seems too commonplace. I've backed two campaigns on this website - the first was for a follow up to an existing product, which luckily for me was delivered. Phew. The second was for a charging cable but from an unknown company. Sure enough, ... read more

Len B 

on BBB

6 years ago

I was a backer of one of their campaigns and the complaints were insane. The company was delaying and messing up all over the place on an Indiegogo campaign and it was clearly becoming a scam. I sought help from Indiegogo and posted a complaint. Indiegogo ignored me and my concerns. So I filed a scam complaint with my credit card company and they refunded my money to me, despite as I learned in an email, that Indiegogo rebutted my claim. Shame on everyone involved. I understand these direct to consumer campaigns carry some l... read more