Indiegogo Inc

Christopher B 

on BBB

6 years ago

Indiegogo does no validation on people/companies who start campaigns. They allow anyone to start something, and have no way to refund money when scams make it to the consumer. DO NOT use this site. Kickstarter**** is much better about vetting potential projects, and have cancelled many due to dubious practices that have then migrated over to indiegogo. 

Seungbin A 

on BBB

6 years ago

This website is a fraud. The product will never be shipped. No customer service. I do not know how this website is legal. 

Sheryl H 

on BBB

6 years ago

I was scammed by an Indiegogo campaign that collected my money, promising a product that was never delivered, and refused to refund my money. Indiegogo would not help me get a refund, even though it became clear that they had continued to allow this particular scammer to continue to collect money from people like me well after they had received multiple complaints. I would NEVER invest in any Indiegogo campaign again in the future. I do not see how Indiegogo can have an A+ rating. 

Steve K 

on BBB

6 years ago

Indiegogo is complicit in scams that it’s users run as campaigns. When requesting refunds they deny them, while also refusing to investigate known fraud campaigns. 

George Grair 

on BBB

6 years ago

Indiegogo does not help it's customers when issues arise. I "contributed" to a campaign last year that was supposed to deliver the Sonic Soak in July. It's February, and NOTHING. I ask Indiegogo to help me multiple times and nothing... The best they offered me was 50% refund. Why 50%? You take a customer's money, deliver no product, no explanation, and when forced, you offer 50% refund? I understand the concept of your company, but you have to deliver SOMETHING! Will never contribute to another product again. GARBAGE. 

Michelle G 

on BBB

6 years ago

IndieGoGo supports scams and their customer service is non-existent. Beware! 

Dom 

on BBB

6 years ago

They get their cut of pledge money then leave you hanging. When the scam shows it’s ugly head they toss you off and say “contact merchant directly” Another company just sucking off the money of people who believe in others. 

Corey T 

on BBB

6 years ago

Indiegogo Campaign Scam Summary Indiegogo platform enables and markets crooked campaigners on their site with no verification. These fraudsters develop fake product marketing materials which appears authentic with no intentions to deliver you product which Indiegogo must have worked with laywers to call them "perks" instead of "products". When you don't get your "perk" then there is no support from Indiegogo and the campaigner have already ran away with your money with no way to contact them after that. My experience Like ma... read more

Jacky Y 

on BBB

6 years ago

do not support any projects, your at the mercy of the campaigner with full control. Indiegogo will not and cannot intervene with any support or refund if they campaigner decides to go running. Support at your own risk!!!