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Indian Hills
- Apartments
- Gillette, WY
About this business
Welcome to Indian Hills Apartments, a charming and cozy residential community that offers spacious one, two and three-bedroom apartments in the always-exciting city of Gillette, WY! Spacious and well-appointed, these beautiful homes offer the serene lifestyle that you've always wanted. Each of these vast, pet-friendly Gillette apartments have been designed and laid out to cater to a variety of lifestyles. Expansive windows allow for gorgeous views of the surrounding areas, as well as for well-lit interior spaces. Interior fe... read more
Location details
1001 E 12th St, Gillette, WY, 82716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 10:00 a.m. to 4:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 10:00 a.m. to 4:00 p.m. | |
| Fri | 10:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We lived at Satori (an avenue 5 apartment) for a year before moving out BEFORE to the end of our lease. The entire time our appliances flipped our breakers. AC, coffee, the fridgemost appliances flipped breakers. Avenue 5 (management) agreed to cut our rent by a few hundred dollars a month since we couldnt use appliances and have had MANY issues. They said they would do it until the problem was fixed. Let me say this now: it was never fixed. After one month they said nope, its fixed. This was after a master electrician came ... read more
Business response:
We thank you for bringing these issues to our attention, and regret that you had an experience that does not meet our standards for customer service. We will follow up with your operations leadership team today to determine what can be done to rectify your billing issues.
Horrible experience as a current tenant in *********** in ********, **. Moved in December and eventually found the walls and ceiling are poorly constructed with no insulation. As a result, I have been disturbed by the upstairs neighbors who are extremely noisy all day every day; since January I have been living in h*** Staff including Management (*****) and Reg, Mgr, *** are completely unresponsive to my noise complaints and refuse to do anything to address the disturbance even after they have agreed the noise is excessive. ... read more
Business response:
*****, we regret to hear about the noise levels in your apartment home, and appreciate you making us aware. We will be happy to follow up with the regional management team overseeing your property to see what other options are available for you.
Avenue5 took me to collections for a **** I never owed and they refused to speak to me on the human level without this issue do not trust anything they tell you it's all lies
Business response:
*****, we are sorry to hear about your billing issues, and will be happy to follow up with our billing team to see what may be done. Thank you for making us aware.
I applied at one of your apartments (Rosemont at Lancaster) I paid ****** deposit and I were denied. ( I never move in) The apartment kept my money order in February 19,2022 to this day. I call the officers several time about my money and every time giving me the run around. The apartment saying they have mailed it out but that not true. It is ***** and I still havent gotten my deposit back, why havent I gotten my hard earned money back? My understanding within 30 days my money should have been in the mail. This so unfair. I... read more
Business response:
*******, we regret to hear about your deposit refund issues, and will follow up with the team at the property today to check on the status of your refund. We appreciate you making us aware.
I still have the key to the apartment there because I am being ghosted by the office who have not gotten back to me in over a month. Also sending emails about not accepting phone calls but then not responding to emails either. Also you have defective washer and dryers, ya'll don't clean the grounds, you had a milk jug full of needles that didn't get dealt with for like 2 months. Ya'll got homeless people sleeping under the stairs and then you reduced trash service. You also have a problem with mold as well and I have a long ... read more
Business response:
********, we are sorry to hear about the many issues you encountered, and we would like to follow up with the regional leadership team overseeing the property to escalate these matters. Please reach out to us at ******************************** with the name of the property. Thank you.
I wish I would have checked with BBB prior to applying to ***************** Apartments. The new Assistant Manager ******* told me my $300 Admin Fee would be deducted from my move-in cost once approved. When I went in to sign the paperwork she told me she made a mistake and she got confused from the other apartment complex that she worked for previously. ***** has been managing there for approximately one month. I was very disappointed when she flipped the script. I used an analogy about going to a store and a price read $50.... read more
Business response:
We are sorry to hear about the miscommunication that took place during your application process. if there is anything we can do to assist you further after you speak with the property manager, please reach out to us at ********************************* Thank you.
I'm a single black female that lives at ******** Apts. (which is managed by 5th Avenue) in downtown *******, ** and it is a scary environment. The *************** and ******** Apts participate in a community watch program that is designed to make certain members of the community feel quite unsafe. The community members use messaging to watch my comings and goings and are often following me on foot or in their vehicles. Something needs to be done with very concerning and scary neighborhood watch program. I am a human being wi... read more
Business response:
****** we thank you for bringing this to our attention. We are committed to following all fair housing requirements and creating living environments where all residents feel comfortable, so what you have relayed here is of great concern to us. We will follow up with our on-site team and regional leadership team to discuss the property's involvement in this community initiative, and determine what steps can be taken so that you feel comfortable.
Me and my roommates were approved to rent there, but they ended up changing the price of the apartment last minute after we were approved. In my opinion commy opinion, I believe that is a breach of contract. The price of the apartment went up roughly 350 dollars per month. If that's not a scam, then I don't know what is. I really hope that they can fix this because this is really unethical and unprofessional. On top of that, they told me that the refund check for my security deposit was gonna be refunded within 2 weeks. It h... read more
Business response:
******, we regret to hear about your experience and would like to assist you further. Please contact us at ******************************** and include the name of your property so that we may follow up on the issues you described. Thank you.
I MOVED OUT IN JANUARY AND I STILL HAVE NOT RECIEVED MY DEPOSIT AND THEY MADE ME PAY AN ADITIONAL MONTH OF RENT THAT THEY WERE SUPOSEDLY GOING TO REIMBUSE ME AND NOW ITS MARCH 24,2022 AND I STILL HAVE NOT GOTTEN ANYTHING! IM LOOKING FOR LEGAL ADVICE AND HELP FROM THE BBB! LOOKS LIKE THIS IS NOTHING NEW WITH AVENUE 5 RESIDENTIAL
Business response:
*******, we are sorry to hear about your deposit reimbursement and would like to escalate this issue. Please reach out to us at ******************************** with the name of your property so that we can help. Thank you.
Frequently asked questions about Indian Hills
How is Indian Hills rated?
Indian Hills has a 1.3 star rating with 191 reviews.
When is Indian Hills open?
Indian Hills is closed now. It will open at 10:00 a.m.
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