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Indian Hills

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About this business

Welcome to Indian Hills Apartments, a charming and cozy residential community that offers spacious one, two and three-bedroom apartments in the always-exciting city of Gillette, WY! Spacious and well-appointed, these beautiful homes offer the serene lifestyle that you've always wanted. Each of these vast, pet-friendly Gillette apartments have been designed and laid out to cater to a variety of lifestyles. Expansive windows allow for gorgeous views of the surrounding areas, as well as for well-lit interior spaces. Interior fe... read more

Location details

1001 E 12th St, Gillette, WY, 82716, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 4:00 p.m.
Tue10:00 a.m. to 4:00 p.m.
Wed10:00 a.m. to 4:00 p.m.
Thu10:00 a.m. to 4:00 p.m.
Fri10:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
1.3191 reviews
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Adira W.'s profile image
Adira W. 
3 years ago

We have most horrible management team in the downtown of ******** **- 12 Central Square apartments complex. ************ tried to called corporates office about issues I had and never had back any respond. Our apartments complex in very poor conditions, halls very dirty. We are residents for 5 year and had our parking space for as long as we been residents, but recently our parking space was took from us without any notification. Always we been threatening to tow away out pickup, because we have no place to park it. Recently... read more

Business response:

We you for bringing this to our attention, and are sorry to hear about the negative experience you have had at one of our managed properties. We will route this review to the on-site team and regional leadership team overseeing the property to see what can be done to rectify the issues you described. 

Crissi M's profile image
Crissi M 
3 years ago

Our move out date was signed to be 10/31/2021. Didnt hear anything back until November 22nd 2021 and all that was received was a link to a site that stated we owed $517.15 with no attached documentation or invoice? Two months later we got into contact with the billing company and was sent our official move out ledger that listed every charge and payment made from beginning to end. Towards the end it clearly stated DOUBLE CHARGES for the months of September. One listed 9/01/2021-9/30/2021 and another from the beginning of Sep... read more

Business response:

Crissi, we are sorry to hear about the issues with your move-out billing, and will follow up with the team at your property on this matter right now so that they may investigate further and provide more clarity into any charges you may owe. Thank you for bringing these issues to our attention. 

Anna G's profile image
Anna G 
3 years ago

What a HORRIBLE management company!!! Since Avenue5 took over our apartment complex, this place turned very quickly into a mess and is absolutely horrendously unmanaged. The dog waste stations are MAJORLY overflowing all the time (with no bags available) the staircases smell of urine and are never cleaned or even swept, the lawns are full of dog waste... It's a gated community but the gates are never closed. There is trash around the buildings that nobody picks up. On top of that, the communication with this management compa... read more

Business response:

We are sorry to hear about the issues you have experienced, and appreciate you making us aware. Please reach out to us at ******************************** with the name of your property so that we may follow up with your regional leadership team regarding the issues you have described here. Thank you. 

Robert C's profile image
Robert C 
3 years ago

This is not about the business of Avenue5, but the employees of ************* Apartments. I have lived in these apartments for about 3 years. I have no issues with the apartments until they brought the property and the new management in. The property management and the one RECEPTIONIST, (I capitalize the word receptionist because the employee **** is NOT THE PROPERTY MANAGER.) Within the 18 months they took over the property violence, robberies, murders, and complaints have increased very quickly. They paved our roads for a ... read more

Business response:

We thank you for taking the time to make us aware of the issues you have experienced at this property, and we would like to escalate these matters on your behalf. We will route your review to the regional leadership team overseeing the property today. 

Shay G's profile image
Shay G 
3 years ago

I have been waiting for my deposit back for almost 2 months. I moved out and received a move-out cost list stating my check was being mailed to me. This isn't true or I would have it already. I have called so many times and left messages with no returned phone calls and the main lady ******* or ****** Im not sure what she says her name is but you cant even leave a message on her answer machine because its full. So that tells me she doesnt even check her messages. So my next step is legal action. 

Business response:

We are sorry to hear about your deposit, and would like to help you trace its whereabouts. Please contact us at ******************************** with your property name so that we may investigate further. Thank you. 

Zach B's profile image
Zach B 
3 years ago

Several months ago we ended our second 18 month lease. This building is not a place you want to live. Since being **** management has fluctuated and has gone from absolutely unmanaged (----/piss in the hall from dogs, trash not picked up, broken grills/TVs/Games) to much better but many things are still broken and residents still let their pets relieve themselves in the halls but maintenance, myself or other residents are quicker to clean it up. Since covid the management has been uninterested in addressing any safety requir... read more

Business response:

Zach, we are disheartened to hear about the experience you described, and would like to follow up with your property's leadership team as well as the regional leadership team so that they may rectify these issues. Please reach out to us at ******************************** with the name of your property so that we may assist. Thank you. 

Amy B's profile image
Amy B 
3 years ago

From 2018 to 2021, I rented a unit managed by Avenue5 (******************** in ********, **). In March 2021, I gave 30 days' written notice as required, completed all move-out duties, and received sign-off on the unit's condition from building management. After months of ignored phone calls and emails, and visiting the ******** office only to be given more excuses and delays, I am now pursuing small claims court to get my deposit backdespite never paying rent late, causing any damage, or receiving a complaint as a tenant.Do ... read more

Business response:

***, we thank you for bringing this matter to our attention. We are sorry to hear about your deposit issues and would like to assist you. Please contact us at ******************************** so that we may follow up. Thank you. 

Osamah O's profile image
Osamah O 
3 years ago

Worst management I have ever seen. Since they took over the apartment complex (**** ****************************************************), it has been nothing but awful.They don't answer phones or emails, everyday they are doing some sort of repairs and water has been shut-off 4 times in the past 3 weeks, parking lot repairs where you can't park/you have to move your car somewhere else. Not sure if this qualifies for a lawsuit or what this review will do 

Business response:

We are sorry to hear about the issues you have experienced. After assuming management responsibilities at properties, it is not uncommon for us to initiate large-scale maintenance projects that were previously deferred, or to begin new preventive maintenance projects. We regret to hear about your inconvenience, and invite you to contact us at ******************************** and provide the name of your property so that we may follow up with them. Thank you. 

Meadow R.'s profile image
Meadow R. 
3 years ago

This company preys on the less financially fortunate and preys on the idea that these people dont have the means to take legal action. Ive spent the last year tied up financially in a divorce. While in between houses, I rented through these people in hopes of having a cheap place to live while working out my finances. I would rather have been homeless, which coincidentally a lot of other people have decided that as well due to the obscene amount of homeless people sleeping on the property. The first month I lived there I was... read more

Business response:

Thank you for providing us with details on your experience. We are sorry to hear about the issues you had with the property during your time as a resident, and would like to know the name of your property so that we may follow up with them. Please contact us at ********************************* Thank you. 

Frequently asked questions about Indian Hills

How is Indian Hills rated?

Indian Hills has a 1.3 star rating with 191 reviews. 

When is Indian Hills open?

Indian Hills is closed now. It will open at 10:00 a.m. 

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