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IKEA

4.2

About this business

Location details

8300 Ikea Blvd, Charlotte, NC, 28262, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.22,082 reviews
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Matthew Gainey's profile image
Matthew Gainey 
5 years ago

Great deals on furniture and more. easy assembly. I suggest getting there at opening as it gets busy fast. I did online order and in store pick up. Was a smooth transaction. 

April Fawn Banks's profile image
April Fawn Banks 
5 years ago

⭐️⭐️⭐️⭐️⭐️ IKEA is one of the most influential home furnishing stores and it’s very easy to see why with great products at a reasonable price. 

Kevin Mader's profile image
Kevin Mader 
5 years ago

Its ikea enough said. You cant beat the food the prices and atmosphere 

Toby Moore's profile image
Toby Moore 
5 years ago

Very cool place. great products and even better prices. 

George Ephraim's profile image
George Ephraim 
5 years ago

Great Prices Nice Store Workers 

Rob Nelson's profile image
Rob Nelson 
5 years ago

Do you ever answer the phone? The delivery people are bringing in doors, shelves, and rods for my wardrobe, but the wardrobe itself is not coming. Should I refuse the delivery or not? I'm planning to dispute the charges on my credit card and filing a report with the city if I don't hear back. What an awful experience. ****Update**** I had much better luck tweeting @ikeausahelp. They sent a quick reply and hopefully there will not be any further issues. 

Rachel Bachel's profile image
Rachel Bachel 
5 years ago

Terrible customer service. 

Jon Kulig's profile image
Jon Kulig 
5 years ago

I have been waiting in line for furniture pick up for almost 3 hours (I'm still here at 9:16 and the store closed at 9:00). I told a manger about the extensive delay and she responded "it's a Saturday". I am not likely to shop at IKEA ever again as it seems that none of the employees, or the corporation for that matter, care about the customers. Great job @ikea. 

Sarah Hawkey's profile image
Sarah Hawkey 
5 years ago

Yesterday I rented a car and drove to IKEA Brooklyn. At furniture pick up I was given SOMEONE ELSE'S ORDER. I called customer service when I got home and realized the problem last night expecting the matter to be corrected immediately ie: sending a van with my things and picking up the wrong items. I was told there is no way to contact the Brooklyn store and that it may take up to 2 weeks to correct this matter, which is totally unacceptable. This is terrible service. Correct your mistake in a timely manner! 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.2 star rating with 2,082 reviews. 

When is IKEA open?

IKEA is closed now. It will open at 10:00 a.m. 

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