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IKEA

4.2

About this business

Location details

8300 Ikea Blvd, Charlotte, NC, 28262, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.22,082 reviews
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Jav Sparta's profile image
Jav Sparta 
6 years ago
Ruben Bermudez's profile image
Ruben Bermudez 
6 years ago

Great store but lack of the company providing customer service is bad. You can't even find an associate on the floor. You never know how much something is in those baskets it's never/rarely priced. The shuttle services to and from the metro stations (borough hall) today the drivers were rude and on the cell phones not paying attention to people boarding the shuttle bus and yelling at passengers for dropping a piece of paper. Went into the men's restroom to find profanity in the stalls along with a swastika. The water in the ... read more

Denise Koller's profile image
Denise Koller 
6 years ago
Jay Cee's profile image
Jay Cee 
6 years ago

Most of my apt is freaking ikea... The stuff is more sturdy than they get credit for. 

A'marie Correa's profile image
A'marie Correa 
6 years ago

This was the absolute worst location I ever been too!!!! I would never recommend this location to ANYONE! The workers are terrible and the "security supervisor" likes to Harass people, I plan to make a complaint to corporate!!!! 

Meredith Trivedi's profile image
Meredith Trivedi 
6 years ago

Waited in line an hour to check out, waited in line another hour plus to sign up for home delivery. Sat at home for four hours waiting for delivery only to learn the delivery would be 2 hours delayed. Terrible service and total incompetence. The hassle is not worth the cheap furniture. 

Mark Campbell's profile image
Mark Campbell 
6 years ago

Over two hours just to pick up a counter top. Understaffed and, to say the very least, lack of communication is a big issue with the employees. One of the worst retail experiences in a long while. 

Nadia Nikolic Bowen's profile image
Nadia Nikolic Bowen 
6 years ago

I've never encountered such a lack of customer service AND I STILL DON'T HAVE MY FURNITURE TWO DAYS LATER. The people in the store were rude and incompetent. I waited hours on line to check out and get scheduled for home delivery. To boot the home delivery never showed up and I still can't get a straight answer on when I'm going to have a bed to sleep in. I've spent hours on the phone and hours waiting. Mark my words I will dissuade everyone I can from ever shopping there. This has been such a nightmare and I used to love IK... read more

Andrew Purchase's profile image
Andrew Purchase 
6 years ago

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.2 star rating with 2,082 reviews. 

When is IKEA open?

IKEA is closed now. It will open at 10:00 a.m. 

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