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IKEA
- Furniture Stores
- Charlotte, NC
About this business
Location details
8300 Ikea Blvd, Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
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RecommendedIKEA is my favorite store. I love all their products; specially their kitchens. Everything is modern, attractive, practical, and reasonably priced. We even go there just to browse; it's such an uplifting store. And we love the cafeteria.
IKEA (Charlotte, NC) you have THE worst Customer Service. You do not answer you Customer Service number, but have an automated voice say “we are experiencing heavier than normal calls at this time therefore we cannot take you call.” What the heck is that?? Why not leave me on the line and let ME, the customer, decide how long I am willing to wait? I followed the autotran’s instructions on THURSDAY and went online to find out WHY PART of my order was returned to the store instead of delivered to my house. (You delivered the r... read more
Do NOT purchase the IKEA kitchen appliances I bought them for my custom IKEA kitchen in my SECOND HOME (which means rarely used) and now that the warranty is expiring - which is CRITICAL these things break every 2-3x I try to use the oven and microwave - there is NO EXTENDED WARRANTY. So I will get them fixed one more time --- the parts alone are $600 and rip it out and replace it once they break again. IKEA DID REPLACE 100% the stove top and no further issues but the wall oven and microwave have been a constant pain - takin... read more
Closed because of a little rain and wind? The worst of the storm was days ago. Stores around IKEA including Starbucks and Burlington Coat Factory we’re open but ikea was not. That’s bad business.
Lessons learned this month from IKEA: If you cannot walk out of the store with every single piece of the furniture you purchase, DO NOT ORDER IT!!! Do not expect your order to be delivered or to be able to pick it up. We ordered a loft bed for my daughter’s 13th birthday present on 8/18 and have been promised SEVERAL TIMES it would be delivered but we have not seen it yet and still don’t know when or even if we will get it. SO DISAPPOINTED!!!!!
I will be needing a refund for the delivery charge for my couch. I also think it would show good customer service to also receive a partial refund on the product for all of the hassle this caused. See below for the full story. By Michelle Michelle Thomas Philpott I ordered a couch from IKEA July 15 online order #299427907. On the receipt it said estimated arrival Aug 2. On Aug 2, I checked again and it had changed to Aug 6. Aug 7 no couch, no call, no change on the order...Continue Reading
Greatly disappointed in my experience. Purchased a few hinges in the kitchen cabinet department. The girl there was awesome and service top notch. I was suspect when she suggest that I pay for my items with her “so I didn’t have to wait in those long lines. ” made my purchase with her and continued through the store picking up some odd and ends. Went to check out only to find lines that were over an hour long to check out! Major fail for IKEA. You can have cute stuff but if you can’t check me out you won’t get my money. This... read more
Frequently asked questions about IKEA
How is IKEA rated?
IKEA has a 4.2 star rating with 2,082 reviews.
When is IKEA open?
IKEA is open now. It will close at 9:00 p.m.
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