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IKEA

4.2

About this business

IKEA Charlotte offers quality home furnishings at affordable prices, ready to take home with you. Visit our showroom for home design inspiration, and continue down to our Market Hall for home furnishing accessories. Plan your visit for the whole family, visit the IKEA restaurant for breakfast, lunch and dinner. Our Småland children's play facility is available during retail hours for small children. Delivery, click and collect, assembly, and installation services are available. 

Location details

8300 Ikea Blvd, Charlotte, NC, 28262, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.22,082 reviews
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Alan Bradford's profile image
Alan Bradford 
6 years ago
Rachel Anderson's profile image
Rachel Anderson 
recommend  Recommended
6 years ago

Love all the things they have there 

Elizabeth Woodring Ross's profile image
Elizabeth Woodring Ross 
6 years ago
Lauren Ebert's profile image
Lauren Ebert 
recommend  Recommended
6 years ago

LOVE Ikea, but it would be great if we didn’t have to wait in line so long every time we go. I went today and out of 25 lines, 1 was open. Took 40 minutes to checkout. 

Barry T Bishop's profile image
Barry T Bishop 
6 years ago

Ikea Charlotte, NC. Over 30 customers in line to check out. Two cashiers and manager just walks away. This is a regular issue that I see every time I come here. Today a disabled man with a cane and a service dog had to leave because he could not continue to stand in line after 20 minutes. Why have 26 check out lines of you only open 2-4 of them. Poor customer service. There is saving money and there is just down right being cheap. Even Walmart does better than this by a long shot and that is saying something. 

Lance Rosenberger's profile image
Lance Rosenberger 
6 years ago

We ordered several pieces. One was damaged and the other was missing parts. We have called several times and they keep telling us they will ship parts but they never do. Customer service is terrible. Takes literally hours on hold to get a live person who promises things they cannot deliver on. The savings are not worth the hassles. Did not want want to post negative points but fed up after multiple attempts 

Heather McBrayer Kim's profile image
Heather McBrayer Kim 
6 years ago

Super friendly staff and fun shopping experience. 

TeacherAmelia Stine's profile image
TeacherAmelia Stine 
6 years ago

I AM TRYING TO RESCHEDULED. NO SUCCESS WITH THE 1 888 888 NUMBER. DO NOT ORDER ON LINE AND EXPECT TO BE DELIVERY THE DAY THAT IT WAS SET .😡😡😡😡😠🤯🤯🤯🤯🤯🤯😩😩😩😩😩😩😡😡😠😠 

Erlin Canales Grimaldi's profile image
Erlin Canales Grimaldi 
recommend  Recommended
6 years ago

Love the store and products but customer service is very bad. Walmart has a better return process unlike Ikea, waited in line for about 30 minutes to finally return my 1 item. Check out is the same process long lines and unfriendly associates. As a retail worker myself I would highly recommend more friendly faces. 😊 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.2 star rating with 2,082 reviews. 

When is IKEA open?

IKEA is open now. It will close at 9:00 p.m.  

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