IKEA's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

IKEA

4.2

About this business

IKEA Charlotte offers quality home furnishings at affordable prices, ready to take home with you. Visit our showroom for home design inspiration, and continue down to our Market Hall for home furnishing accessories. Plan your visit for the whole family, visit the IKEA restaurant for breakfast, lunch and dinner. Our Småland children's play facility is available during retail hours for small children. Delivery, click and collect, assembly, and installation services are available. 

Location details

8300 Ikea Blvd, Charlotte, NC, 28262, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.22,082 reviews
Select a rating
Lara Elkins's profile image
Lara Elkins 
recommend  Recommended
6 years ago

So many choices! Love this place. Wished WV had one! 

Judi Johnson Anderson's profile image
Judi Johnson Anderson 
6 years ago

The check out lines were way too long..... many registers were not opened....... not a good experience yesterday 

Jennifer M Wallace's profile image
Jennifer M Wallace 
6 years ago

Drove 3 hours one way two weekends in a row to shop IKEA. Checked availability and made list, once down stairs half the purchase was out of stock. At register associate had trouble ringing purchase said we had all items but when we got home half was missing. Called and waited over 2 hours to speak to customer resolutions, was told someone from store customer service would call back within 24 to 48 hours. It's been over a week and no return call and everytime we call back it says unable to take call because of customer volume... read more

Terri L. Walker's profile image
Terri L. Walker 
6 years ago

First time in this store and it was the worse experience ever! Workers are not helpful nor friendly and this maze of a store is too much. To top it off after we finally made it to the registers there was only two cashiers so we left our items there and walked out. 

Noor Al Ashouri's profile image
Noor Al Ashouri 
6 years ago
Annalise Kleive's profile image
Annalise Kleive 
6 years ago

A month ago, I liked Ikea. In the last 3 weeks, I have become increasingly disgusted. I have been transferred/ hung-up on about 5 times today (after waiting 25 min each time) and that is following 2 weeks of constant run-around. I ordered in Charlotte, NC store and paid to ship it (2 hours away). The company XPO that delivers has proven to be equally incompetent. No one knows where my items are and we have been sleeping on the floor for 3 weeks waiting for the futon to arrive. This stuff has been paid for an no one has cared... read more

Jim Dobler's profile image
Jim Dobler 
recommend  Recommended
6 years ago

I'm sure that everyone has their own reason for loving IKEA, but for me, it's the cafeteria. I love the food and the prices are excellent. apparently, they sell furniture and home decor and stuff in the back somewhere, but that is not exactly a draw for me. the little Swedish Market on the way out, on the other hand... 

Craig Luczak's profile image
Craig Luczak 
6 years ago

OMG how can you people shop for that many hours 

Vanessa Stahley's profile image
Vanessa Stahley 
6 years ago

We ordered a couch on the 19th and it was supposed to be delivered today per IKEA and the delivery company.... after talking to 6 different people and getting nowhere we still don’t have our couch or the $700..... nobody knows where it went and nobody has given me a resolution!!! I’m furious and so disappointed in your company! 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.2 star rating with 2,082 reviews. 

When is IKEA open?

IKEA is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com