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Hub Madison
- Apartments
- Madison, WI
About this business
Location details
437 N Frances St, Madison, WI, 53703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
Greystar uses Fetch as a middleman delivery service. Meaning, ALL packages you want shipped to your residence will have to go to this random warehouse first. Fetch monopolized the delivery service industry and Greystar gets a cut of their profits by using them all at the expense of the resident. If someone tries to send you a surprise package to your doorstep, sorry you'll likely never see that package because Greystar enforces the use of the 3rd party address. This is a terrible service and Greystar should have customer goa... read more
The Vistas reached out to me and offered to close my account balance, I paid the balance in full within 10 days and since then they've filed credit reports against my guarantor.My apartment had 6 square feet of mold in the closet. Image included here: https://gateway.pinata.cloud/ipfs/QmP7edHg6abWCJnNQHpBFnoEEaLd8MBUZEiwugRhehP9o9 My car was vandalized on Vistas property 3 separate times. They refused to check CCTV to help me find the people responsible for the damages.
Business response:
We were just recently notified of your review and apologize for the delayed response. Once we realized the error in August, ****** office pulled your account from collections and wrote off the remaining charges on your account as per the offer you were sent. We apologize that you did not have a great experience while living at our property but we appreciate your feedback and will continue to work towards providing a better experience for our residents.
The leasing office and the staffs at ******************************** owned by the Greystar property at East ****** is real s*** If I can give 0 stars here, I would.The attitude of the leasing agents is phenomenal.They let you wait while they do all the chitchatting with their coworkers, they also make you pay and live in rooms without AC and will not inform you beforehand.Wow. Keep it up greystar. Not all customers are stupid.
Business response:
I will make sure to let all my friends, family and people that I encounter to not associate themselves with this company, and any property they own.
Air Conditioner leaks doesn't work in Arizona it states 48 that's the law it's been over a week this apartment complex refuses to follow the law their practices are illegal Palm Court Apartments 20401 North 19th Avenue Phoenix Arizona
MY ISSUES WERE RESOLVED Living at Campus Edge for a year and a half I didn't have very many complaints the only concerns were with the property manager, *************************, who is closed minded and very rude to his tenants, BUT even with my concerns I was able to speak with customer service, the Area manager Mrs.****** who is AMAZING and the Vice President of American Campus Comm. Mr.Myke. They not only showed great empathy and compassion, but they reversed the damage ******* had done and made me feel heard and apprec... read more
Business response:
Thank you for taking the time to provide us with your valuable feedback. It's our goal at American Campus Communities to make sure every customer has a positive experience.
Appliances were not stainless steel. When I did my walk through I found hair and nail clippings in all drawers in the bathrooms. When I moved put they forced me to pay to replace the carpet claiming it was discolored when it was fine. Never live here they will scam you
Management of property is unsatisfactory. Over a month suppoae to receive bogus amount from deposit and the deductions are unfair. As of today (July 5th moved out before June 30th) still have not received deposit. Spoke with property management and did not agree with the charges. Something is going wrong with the complex.My apartment was so clean, it was immediately ready for occupancy.
WORST LANDLORD EVER!! This company comes in and raises the rent to an astronomical level and reduced the amenities. They do NOTHING about dog p*** and urine all over the property especially in front of Building 6. I can no longer use my balcony due to the rancid smell of dog f**** and urine right in front of the patio. I have the perpetrators on video, however, Greystar would like me to confront the neighbor and put myself into a very dangerous situation. No security or pest control!! There are homeless camps popping up beca... read more
*Business practice at university crossing property* I purchased a private space for the summer term and made my intentions of renewing the lease for the upcoming year very clear. All the staff present agreed that it would be no problem. A few days after signing my lease they told me my room is sold for the fall and are trying to pressure me into buying out two bedspaces for several hundred more a month than I pay now, or moving buildings. As a person with disabilities moving is very hard for me. Living with ACC immediately m... read more
Frequently asked questions about Hub Madison
How is Hub Madison rated?
Hub Madison has a 3.1 star rating with 889 reviews.
When is Hub Madison open?
Hub Madison is open now. It will close at 8:00 p.m.
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