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Hub Madison
- Apartments
- Madison, WI
About this business
Location details
437 N Frances St, Madison, WI, 53703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
On my move in day my apartment was filled with fleas, there was no **, it was filthy, and there was mold in the vents. I was placed in a temporary until the fleas were treated and the ** was fixed. The day after I moved all my stuff in they demanded I leave my temporary unit under threat of eviction and throwing all my stuff out while I was gone unless I moved into my assigned unit (which at the time didn't have ac or the infestation cleared). They claimed both problems would be fixed by the time I move in but didn't give me... read more
Business response:
******,We apologize for the troubles experienced with your move in day! Since you were moving into a unit already occupied by a renewing tenant, some of these items may have been out of our control to remedy prior to your arrival. Once reported, we acted immediately to remedy. Once the issues were remedied, our Assistant General Manager did ensure to confirm with you that all issues were resolved to your satisfaction before moving back into your unit. If there are any remaining items you are looking to have resolved, please ... read more
On my move in day my apartment was filled with fleas, there was no **, it was filthy, and there was mold in the vents. I was placed in a temporary until the fleas were treated and the ** was fixed. The day after I moved all my stuff in they demanded I leave my temporary unit under threat of eviction and throwing all my stuff out while I was gone unless I moved into my assigned unit (which at the time didn't have ac or the infestation cleared). They claimed both problems would be fixed by the time I move in but didn't give me... read more
Business response:
******,We apologize for the troubles experienced with your move in day! Since you were moving into a unit already occupied by a renewing tenant, some of these items may have been out of our control to remedy prior to your arrival. Once reported, we acted immediately to remedy. Once the issues were remedied, our Assistant General Manager did ensure to confirm with you that all issues were resolved to your satisfaction before moving back into your unit. If there are any remaining items you are looking to have resolved, please ... read more
I hate to even give this place one star because it definitely doesnt deserve that. This advertisement, where students love to live, is an absolute joke unless you love living in a rundown, filthy apartment! If I could upload pictures for all to see I would. It ranges from an entry door facing that looks like someone has attempted to force entry and left as is to every AC return vent covered in black dust and dirt, bedroom doors that are tacked together, hair all over the walls, baseboards covered in filth, the smoke alarm ly... read more
Business response:
We apologize for the condition of the unit that **** moved into earlier this month. This is not the standard we hold and we will look to improve the conditions of ****'s unit and bed space until it is up to customer satisfaction. Our maintenance team is actively working on work orders in your unit. It appears a couple of items requiring parts to be ordered. Please continue to place work orders where improvements are needed within the unit. In terms of communication, we apologize for lack of response by the office staff. Ther... read more
On my move in day my apartment was filled with fleas, there was no **, it was filthy, and there was mold in the vents. I was placed in a temporary until the fleas were treated and the ** was fixed. The day after I moved all my stuff in they demanded I leave my temporary unit under threat of eviction and throwing all my stuff out while I was gone unless I moved into my assigned unit (which at the time didn't have ac or the infestation cleared). They claimed both problems would be fixed by the time I move in but didn't give me... read more
I hate to even give this place one star because it definitely doesnt deserve that. This advertisement, where students love to live, is an absolute joke unless you love living in a rundown, filthy apartment! If I could upload pictures for all to see I would. It ranges from an entry door facing that looks like someone has attempted to force entry and left as is to every AC return vent covered in black dust and dirt, bedroom doors that are tacked together, hair all over the walls, baseboards covered in filth, the smoke alarm ly... read more
Business response:
We apologize for the condition of the unit that **** moved into earlier this month. This is not the standard we hold and we will look to improve the conditions of ****'s unit and bed space until it is up to customer satisfaction. Our maintenance team is actively working on work orders in your unit. It appears a couple of items requiring parts to be ordered. Please continue to place work orders where improvements are needed within the unit. In terms of communication, we apologize for lack of response by the office staff. Ther... read more
I hate to even give this place one star because it definitely doesnt deserve that. This advertisement, where students love to live, is an absolute joke unless you love living in a rundown, filthy apartment! If I could upload pictures for all to see I would. It ranges from an entry door facing that looks like someone has attempted to force entry and left as is to every AC return vent covered in black dust and dirt, bedroom doors that are tacked together, hair all over the walls, baseboards covered in filth, the smoke alarm ly... read more
On my move in day my apartment was filled with fleas, there was no **, it was filthy, and there was mold in the vents. I was placed in a temporary until the fleas were treated and the ** was fixed. The day after I moved all my stuff in they demanded I leave my temporary unit under threat of eviction and throwing all my stuff out while I was gone unless I moved into my assigned unit (which at the time didn't have ac or the infestation cleared). They claimed both problems would be fixed by the time I move in but didn't give me... read more
I hate to even give this place one star because it definitely doesnt deserve that. This advertisement, where students love to live, is an absolute joke unless you love living in a rundown, filthy apartment! If I could upload pictures for all to see I would. It ranges from an entry door facing that looks like someone has attempted to force entry and left as is to every AC return vent covered in black dust and dirt, bedroom doors that are tacked together, hair all over the walls, baseboards covered in filth, the smoke alarm ly... read more
I hate to even give this place one star because it definitely doesnt deserve that. This advertisement, where students love to live, is an absolute joke unless you love living in a rundown, filthy apartment! If I could upload pictures for all to see I would. It ranges from an entry door facing that looks like someone has attempted to force entry and left as is to every AC return vent covered in black dust and dirt, bedroom doors that are tacked together, hair all over the walls, baseboards covered in filth, the smoke alarm ly... read more
Business response:
We apologize for the condition of the unit that **** moved into earlier this month. This is not the standard we hold and we will look to improve the conditions of ****'s unit and bed space until it is up to customer satisfaction. Our maintenance team is actively working on work orders in your unit. It appears a couple of items requiring parts to be ordered. Please continue to place work orders where improvements are needed within the unit. In terms of communication, we apologize for lack of response by the office staff. Ther... read more
Frequently asked questions about Hub Madison
How is Hub Madison rated?
Hub Madison has a 3.1 star rating with 889 reviews.
When is Hub Madison open?
Hub Madison is open now. It will close at 8:00 p.m.
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