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Hub Madison
- Apartments
- Madison, WI
About this business
Location details
437 N Frances St, Madison, WI, 53703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
I ended up homeless and this apartment complex will not give me my money back . They are the ones who were helping me step by step to pay for an apartment and after they knew we were 6 people they said in the beginning I can get a 2 bed room then they said no . To make a long story short they did I would get my application and deposit money back whick was $250+45+45 whick makes $340 this is not ok I have went so many times in person and called left messages even emailed and when someone does answer me they say the same thing... read more
Business response:
We attempted to contact the customer using the email provided and have not received a response. Because they did not identify a property, I am unable to research the issue on behalf of the customer. We would welcome the opportunity to work with them if they can provide additional information.
I would like to share my experience with Paseo on University for anyone who is thinking about applying for a residence there. Before applying I looked into the available units that they had and three different representatives confirmed that they had their 2 bedroom, 2 bathroom units available, not just to me, but also to my roommate that was applying as well. We decided to go forward with the application on July 23, 2022 and paid the $312.35 dollars total for the application. That same day as soon as I applied I gave a call ... read more
I don't even have the words to describe my disgust with the level of service greystar property management offers. We have lived at Overlook Ridge for a few years with no issues until greystar took over a year ago. Ever since greystar took over, it's been one thing after another with the leasing office and their service. The corporate office's lack of response to emails and phone calls shows nothing but gross incompetence. Once I visited the office in person, quarries and inquires are not satisfactorily and most unfortunately... read more
This apartment complex is understaffed and not very responsive, upon numerous voicemails and emails. The office only answers their main line phone sometimes. They will also not give their corporate contact information upon request, to submit a complaint. I only lived here for a couple months and in that time, they gave my parking spot away that I was paying for monthly, the elevators broke every other week and it took days to reconcile and fix, and a skunk got into the elevator, not to mention there is no parking for guests.... read more
Our property manger from Greystar at ************* apartments in ******** **.-Doesnt answer the phone -Doesnt reply to emails -Closes work orders without performing repairs -Doesnt answer the leasing office door during business hours -Does not enforce Greystar property guidelines
Absolutely criminal what Newtown Crossing is doing to our college age children. My son (now graduated) moved into their apartment complex in August 2021 for his senior year. I went with him to sign the lease and to make sure they were delivering what they were advertising, which was a clean, newly painted, updated and cleaned appliances, zero hassles if there’s an issue. We weren’t allowed to see the apartment, because there was one guy already living in the three bedroom, but was assured everything would be like new when mo... read more
Absolutely criminal what Newtown Crossing is doing to our college age children. My son (now graduated) moved into their apartment complex in August 2021 for his senior year. I went with him to sign the lease and to make sure they were delivering what they were advertising, which was a clean, newly painted, updated and cleaned appliances, zero hassles if there’s an issue. We weren’t allowed to see the apartment, because there was one guy already living in the three bedroom, but was assured everything would be like new when mo... read more
I have called and emailed over 20 times!! Not one return call or email!!! I left *********************** in ****************. They still havent returned my security deposit!!! They have terrible reviews and I see why! Do not rent anywhere Greystar is a part of
POOR MANAGEMENT- Daughter has been without ac for 24 hours- no urgency-Manager ****** is terrible. Says they can not go look at ac because its raining. Do not put your kids here to live while at college.
Frequently asked questions about Hub Madison
How is Hub Madison rated?
Hub Madison has a 3.1 star rating with 889 reviews.
When is Hub Madison open?
Hub Madison is open now. It will close at 8:00 p.m.
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