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Hub Madison

3.1

About this business

Hub Madison is located near the University of Wisconsin in Madison, WI. In under 2,000 steps along Observatory Drive you will reach the campus of UW. Hub Madison provides the ultimate sporty-chic collegiate lifestyle for study or play. There’s a floorplan style for everyone including studio, 1, 2, 3, 4 and 5 bedrooms all on individual leases. Whether you are cheering on the Badgers during game day at Camp Randall Stadium or looking for a community to meet new friends, Hub Madison has more dynamic amenities of any other... read more

Location details

437 N Frances St, Madison, WI, 53703, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 a.m. to 5:00 p.m.
3.1870 reviews
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Nicole N.'s profile image
Nicole N. 
2 years ago

The leasing office and the staffs at ******************************** owned by the Greystar property at East ****** is real s*** If I can give 0 stars here, I would.The attitude of the leasing agents is phenomenal.They let you wait while they do all the chitchatting with their coworkers, they also make you pay and live in rooms without AC and will not inform you beforehand.Wow. Keep it up greystar. Not all customers are stupid. 

Business response:

I will make sure to let all my friends, family and people that I encounter to not associate themselves with this company, and any property they own. 

Jason S's profile image
Jason S 
2 years ago

Air Conditioner leaks doesn't work in Arizona it states 48 that's the law it's been over a week this apartment complex refuses to follow the law their practices are illegal Palm Court Apartments 20401 North 19th Avenue Phoenix Arizona 

Ryan D's profile image
Ryan D 
2 years ago

Appliances were not stainless steel. When I did my walk through I found hair and nail clippings in all drawers in the bathrooms. When I moved put they forced me to pay to replace the carpet claiming it was discolored when it was fine. Never live here they will scam you 

Joyceinne W's profile image
Joyceinne W 
2 years ago

Management of property is unsatisfactory. Over a month suppoae to receive bogus amount from deposit and the deductions are unfair. As of today (July 5th moved out before June 30th) still have not received deposit. Spoke with property management and did not agree with the charges. Something is going wrong with the complex.My apartment was so clean, it was immediately ready for occupancy. 

Manuel L's profile image
Manuel L 
2 years ago

WORST LANDLORD EVER!! This company comes in and raises the rent to an astronomical level and reduced the amenities. They do NOTHING about dog p*** and urine all over the property especially in front of Building 6. I can no longer use my balcony due to the rancid smell of dog f**** and urine right in front of the patio. I have the perpetrators on video, however, Greystar would like me to confront the neighbor and put myself into a very dangerous situation. No security or pest control!! There are homeless camps popping up beca... read more

S. T.'s profile image
S. T. 
2 years ago

Very poorly managed! Last night they wrongfully towed my vehicle from a visitors parking spot. I was there for no more then 3 hours when my vehicle was towed from there parking lot. This is not the first time it has happened in the complex as the neighbors say the manager ***** will have any car towed weather it has a parking pass or not. This is very wrong I will not be recommending any family or friends to this complex. DO NOT RENT OR VISIT THIS LOCATION ON LANCASTER DRIVE MANAGER *****!!!!!! 

Business response:

Thank you for contacting us through the BBB. I am very sorry for this unfortunate incident. On the date this happened there was an asphalt project at the community and the parking lot was being seal coated and striped. All customers had been notified of the project on multiple occasions. The first notification was a month in advance to give all residents plenty of time to prepare and plan for their parking needs. Residents were also aware that we had arrangements for them and their visitors to use the parking lot of the chur... read more

Edward M's profile image
Edward M 
2 years ago

Following my move out at Desert Creek Apartments which I cleaned very well I was charged for a full apartment clean. Mind you I work in a clean room making prescription pharmaceuticals so when I say it was cleaned, it WAS! When I voiced this to Greystar they replied 60 days after my move out with addition carpet cleaning charges. I issued them a letter stating that I had video of the apartment showing it was completely clean and they cannot ADD charges to my account 60 days later. To which they replied with an email stating ... read more

JD J's profile image
JD J 
2 years ago

*********************** is very unprofessional. After applying for an apartment and paying their Admin fee o went to the property to view a unit. After viewing I asked for the Lease Agreement to be issued. Nothing. And I mean ZERO contact from them. I had applied for a few other apts and had been approved for all of them. I went ahead and selected one. Still had heard NOTHING from *****. I contacted their office for a refund. After acting as if he didnt recall me coming to the property and going back and forth I reminded him... read more

Keivan P.'s profile image
Keivan P. 
2 years ago

ACCOUNT #******** PLEASE READ!!!!!!!!! Like many others, my experience with Greystar apartment property H32343***353434333935H has been horrible. I rented 2 apartments at Laurel ****** Apartments unit #*** and #***. When I moved out of unit #*** I did not get charged move out charges. I had an agreement with the property manager at Laurel ****** for a 6 month lease and a prorated amount for the first week of May 10,2022. I paid my lease in full and the prorated amount, and shortly after I received a Summary of move out charg... read more

Frequently asked questions about Hub Madison

How is Hub Madison rated?

Hub Madison has a 3.1 star rating with 870 reviews. 

When is Hub Madison open?

Hub Madison is closed now. It will open at 9:00 a.m. 

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