Hub Madison's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Hub Madison

3.1

About this business

Hub Madison is located near the University of Wisconsin in Madison, WI. In under 2,000 steps along Observatory Drive you will reach the campus of UW. Hub Madison provides the ultimate sporty-chic collegiate lifestyle for study or play. There’s a floorplan style for everyone including studio, 1, 2, 3, 4 and 5 bedrooms all on individual leases. Whether you are cheering on the Badgers during game day at Camp Randall Stadium or looking for a community to meet new friends, Hub Madison has more dynamic amenities of any other... read more

Location details

437 N Frances St, Madison, WI, 53703, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 a.m. to 5:00 p.m.
3.1872 reviews
Select a rating
JP's profile image
2 years ago

I moved into Desert Shadows Apartments in 2020. It was a *********** property and they were amazing. My rent was $1050 for a 2 bedroom 2 bath apartment. It wasn't up to date and had many issues but I couldn't argue because it was $1050 a month for a great location. Year two my rent went up to $1100 but that was fair. They allowed me to have a dog and I could overlook the things that I'd mentioned to property management (like the outlets in both bedrooms were not connected to wall switches. My refrigerator went out and they r... read more

Kyla E's profile image
Kyla E 
2 years ago

I live at ****************** a Greystar Community. I am absolutely disgusted and angry. My bathtub keeps filling with sewage water. It happened once while my BABY was taking a bath! My baby has a life threatening disease called cystic fibrosis (CF) it affects his lungs, pancreas and GI system. **** has repeatedly brushed me off. They had called plumbers but every single one of them has just run the bath water, watch it drain then say, looks fine to me. The sewage ***** up from the drain and fills my tub, then slowly drains l... read more

Albert M's profile image
Albert M 
2 years ago

The worst managed community I have ever lived in. Ownership does a great job on the physical aspect of the community but management is unprofessional, rude, unapproachable, ineffective and a big negative which outweighs the benefits of location and layout. 

Viviana M.'s profile image
Viviana M. 
2 years ago

I ended up homeless and this apartment complex will not give me my money back . They are the ones who were helping me step by step to pay for an apartment and after they knew we were 6 people they said in the beginning I can get a 2 bed room then they said no . To make a long story short they did I would get my application and deposit money back whick was $250+45+45 whick makes $340 this is not ok I have went so many times in person and called left messages even emailed and when someone does answer me they say the same thing... read more

Business response:

We attempted to contact the customer using the email provided and have not received a response. Because they did not identify a property, I am unable to research the issue on behalf of the customer. We would welcome the opportunity to work with them if they can provide additional information. 

Oscar T's profile image
Oscar T 
2 years ago

I would like to share my experience with Paseo on University for anyone who is thinking about applying for a residence there. Before applying I looked into the available units that they had and three different representatives confirmed that they had their 2 bedroom, 2 bathroom units available, not just to me, but also to my roommate that was applying as well. We decided to go forward with the application on July 23, 2022 and paid the $312.35 dollars total for the application. That same day as soon as I applied I gave a call ... read more

Lydia's profile image
Lydia 
2 years ago

I don't even have the words to describe my disgust with the level of service greystar property management offers. We have lived at Overlook Ridge for a few years with no issues until greystar took over a year ago. Ever since greystar took over, it's been one thing after another with the leasing office and their service. The corporate office's lack of response to emails and phone calls shows nothing but gross incompetence. Once I visited the office in person, quarries and inquires are not satisfactorily and most unfortunately... read more

Anonymous A's profile image
Anonymous A 
2 years ago

This apartment complex is understaffed and not very responsive, upon numerous voicemails and emails. The office only answers their main line phone sometimes. They will also not give their corporate contact information upon request, to submit a complaint. I only lived here for a couple months and in that time, they gave my parking spot away that I was paying for monthly, the elevators broke every other week and it took days to reconcile and fix, and a skunk got into the elevator, not to mention there is no parking for guests.... read more

Justin A's profile image
Justin A 
2 years ago

Our property manger from Greystar at ************* apartments in ******** **.-Doesnt answer the phone -Doesnt reply to emails -Closes work orders without performing repairs -Doesnt answer the leasing office door during business hours -Does not enforce Greystar property guidelines 

Shannon W's profile image
Shannon W 
2 years ago

I have called and emailed over 20 times!! Not one return call or email!!! I left *********************** in ****************. They still havent returned my security deposit!!! They have terrible reviews and I see why! Do not rent anywhere Greystar is a part of 

Frequently asked questions about Hub Madison

How is Hub Madison rated?

Hub Madison has a 3.1 star rating with 872 reviews. 

When is Hub Madison open?

Hub Madison is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com