Hub Madison

Debra P. 

on BBB

3 years ago

Either this business needs to train their employees better, or they are running a scam. They collect quite a bit of sensitive information and an application fee without telling prospective clients of the income requirements until after the application is denied. Then they collect another application fee + sensitive information from a prospective guarantor, again not revealing the income requirements until the application is denied. When you try to go to their website, it doesn't exist.Definitely find a different place to liv... read more

Anecia G. 

on BBB

3 years ago

I lived at this property and was very grateful for the way any issues were handled and addressed. It is a beautiful property with wonderful management all the way up to regional. Very grateful for my experience living here. 

Erik B 

on BBB

3 years ago

Horrible customer service. Guests of the building are now charged for parking just to visit which is a change in the contract of 90% of the tenants which should be illegal. I highly recommend staying away from this complex and if you need to get out of your current lease you should be able to leverage the fact that they changed the contract agreement which should make it easier to get out of yours without penalty. This business won't last with this type of management. 

Pramendra C 

on BBB

3 years ago

Hideaway Apartment 7900 E Princess Dr, Scottsdale, Az 85255 this community horrible experience. They will charge you fees which never agreed and bad customer service. Management is rude. Today I had to pay $235 extra for their system not working and they are not ready to listen. Below are scenario: Last month new management took over and asked us to Pay rent by Check which we deposited and she mentioned, you can setup auto payment for next month and so on, which I did. Today mid of month received one Email received that your... read more

Jennifer Z 

on BBB

3 years ago

This place should be taken down by a class action law suit. They are unprofessional and their parent company is actually accused by the ****** Nations as contributing to the global housing crisis. They are also embroiled in a child labor scandal for employing over 100 child workers at a meatpacking plant that it owns. I thought I would lead with that, rather than my own experiences such as pressure to renew a year lease or have my month to month charges increase by about $600. The office may as well be run by paper pushing r... read more

Deanna F 

on BBB

3 years ago

SCAMMERS. Liars. 55 and over community yet 3 employees under 55 have moved in. Our ** has made 3 felonys against the community here. Im not sure the employees are aware of Senior Rights. This team needs to be stopped and STOP HURTING THE ELDERLY. I heard today one of my neighbors is seeking a counselor just because of the ** here and her hate for people! RUN FAST FROM THIS COMPANY THEY DO THE DEVILS WORK 

Dana E 

on BBB

3 years ago

I live at Arya Apartments in ******** ******. It's managed by Greystar. A pipe broke in the wall of the top floor apartment and flooded several units including mine. I didn't have renter's insurance--I'm a person with a disability and low income, so it isn't required. I asked to be reimbursed for the $1000.00+ cost to me, including a doubled electrical bill during the dry out with industrial fans. I was told it would be included with the insurance claim the company put in. It took them two months to finish repairing my apart... read more

Gerald F 

on BBB

3 years ago

Inconsiderate and rude to elderly tenants. Sorry we ever signed a lease with this most uncaring and meanspirited company. 

Kati W 

on BBB

3 years ago

I lived in two Greystar properties and won't ever work with them again. No support, rude staff, grounds aren't well cared for, parking is always a nightmare.