Hub Madison

Jared P 

on BBB

3 years ago

I live at ALLUVION in ***************. I would highly recommend avoiding this mess of an apartment complex. Charging $15 an hour to charge our electric cars on property lol. 

Kelly P 

on BBB

3 years ago

They are thieves. Good communication with them until we put down a deposit to hold a unit while they processed our information. After the deposit was received they became incredibly difficult to get in contact with to the point that our requested move in date had passed two weeks after our initial deposit was accepted. Since our requested move in date had passed, they would not honor the agreed upon rent for that move in date (they increased it) and so we declined to move forward with signing a lease. They then refused to re... read more

Whitney W 

on BBB

3 years ago

This is my 1st and last time living in a Greystar community; Silverbrook Apartments I have had a leaking roof since the day I moved in and nothing has been done about it, now I have mold and water marks/streaks down my walls and management has done nothing to help me!The previous property manager put the utilities in the apartment complex name when I moved in and now a year and a half later con-service found out I had been living there all along and now charged me a year and a some worth of utility bills. I reached out to **... read more

Sriram L 

on BBB

3 years ago

I am writing this review in great shock because my favorite bike was stolen from the bike room. Except the front wheel everything else was stolen as attached. This is not the first time, when we first moved in computer desk was near the entrance and was stolen while we were shifting. We are now seriously concerned about our security living in this apartment. If someone can enter the secured room and can patiently dismantle the bike and steal them, what will stop from entering our apartment?We usually keep the bike in our pat... read more

Claudia L 

on BBB

3 years ago

Greystar the worst management. They will not handle your deposit return on time and charge you every little thing they can. They are only looking to affect tenants and thats all. I lived in a ************ community in ********* ********** for 7 years and each year it got worse and worse with maintenance not being done I finally moved 2 months before my lease was up and they charged me 6k and deducted paint charges from my deposit return it is over 3 weeks and nothing. They have zero courtesy for tenants and the corporate off... read more

Nathan K 

on BBB

3 years ago

They're sending us bills for Move-Out fees and processing fees for Eagle Pointe Apartments in Tulsa. However, we've never lived there. We're trying to contact them, but nobody picks up the phone. Voice-mails go unreturned. Currently, we're looking into the legality of their fraudulent charges. 

Mary F 

on BBB

3 years ago

This is for the Park on Memorial in Houston Texas. Grey star took over the apartment complex I was living at during my lease and made a lot of unpopular decisions including destroying a lot of the property and not repairing the damages (I have a hole in my porch ceiling that has a cardboard square screwed in to cover it up), requiring everyone to pay for trash pick up despite not needing it, and even trying to tow my car that was registered in their system because it had been parked for too long in one spot. But the the ulti... read more

Aleksandar S 

on BBB

3 years ago

From Elan Harvest Green, 3424 Harvest Bounty Drive: My AC unit was not functioning properly for a single day since I moved in, in March (I'm typing this in the late June) I moved in March, and I was the very first Tennant in the brand new building. Beginning of May, I needed AC for the first time and to my surprise, only 1 air duct was functional (1 out of 8) It took a month to have someone climbing to the attic and fixing the ducts. However the job was poorly done and today I still have 1 fully functioning air duct while th... read more

James D 

on BBB

3 years ago

Ive had the extreme displeasure of living at 3 separate properties in different states, managed by Greystar. The quality of amenities always goes down once your first lease agreement expires. Then, the renewal comes out with rent jacked to the *** extent possible if the area has rent control, or what they can collude on with other properties in the area. Maintenance requests become very simplistic and you cannot set the priority level, you cannot reserve amenities if they are even open, and the overall vibe comes out: Greyst... read more