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Hub Madison
- Apartments
- Madison, WI
About this business
Location details
437 N Frances St, Madison, WI, 53703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
WARNING - DO NOT SEND YOUR CHILD TO ANY ************ BY AMERICAN CAMPUS COMMUNITIES. This company is nothing but false advertising. This is not the best place to live. It's been nothing but a headache since my son moved in on 8/18/2022. Multiple problems and broken items in the unit and his key has not worked since the day he moved in. Management does nothing about it and forwards me to voicemail when I call to get the issues resolved.
Business response:
On August 19th, ****** put in a work order stating that the lock to his front door would not turn all the way. Management was made aware on August 24th by ************** that her son, ******, was still having lock issues. The General Manager immediately went to the unit and the key that the General Manager used worked at first but then began not working intermittently. The General Manager tried ******* key and it would also work intermittently. The General Manager replaced the lock battery but that did not resolve the issue.... read more
WARNING - DO NOT SEND YOUR CHILD TO ANY ************ BY AMERICAN CAMPUS COMMUNITIES. This company is nothing but false advertising. This is not the best place to live. It's been nothing but a headache since my son moved in on 8/18/2022. Multiple problems and broken items in the unit and his key has not worked since the day he moved in. Management does nothing about it and forwards me to voicemail when I call to get the issues resolved.
Business response:
On August 19th, ****** put in a work order stating that the lock to his front door would not turn all the way. Management was made aware on August 24th by ************** that her son, ******, was still having lock issues. The General Manager immediately went to the unit and the key that the General Manager used worked at first but then began not working intermittently. The General Manager tried ******* key and it would also work intermittently. The General Manager replaced the lock battery but that did not resolve the issue.... read more
*********** Apartments, ******* *****. 19 Aug 2022, my son checked into his apartment, only to find lthe apartment in disarray, filthy is an understatement. Upon talking/arguing with the Manager, her only retort was, "Company Policy dictates this and that". Entering the apartement (207), your feet stuck to the floor, the couch had multiple stains, counter tops were gross, as were the cabinets. The refridgerator and stove were filthy. The cabinents had dead bugs in them. There was mold by the baseboards as well. This aparment... read more
Business response:
We apologize for the inconvenience ********* St. ******, resident, and **** St. *****, guarantor, experienced. We work very hard to ensure our residents have a pleasant move in experience. We were unable to speak with ***** St. ****** regarding the unit. Several resolutions were provided to resident and guarantor including cleaning the common space areas, transferring to a sister property, and reletting the bed space. Ultimately, ********* determined he would relet the bed space. As a relet bed space, ********* is still requ... read more
*********** Apartments, ******* *****. 19 Aug 2022, my son checked into his apartment, only to find lthe apartment in disarray, filthy is an understatement. Upon talking/arguing with the Manager, her only retort was, "Company Policy dictates this and that". Entering the apartement (207), your feet stuck to the floor, the couch had multiple stains, counter tops were gross, as were the cabinets. The refridgerator and stove were filthy. The cabinents had dead bugs in them. There was mold by the baseboards as well. This aparment... read more
*********** Apartments, ******* *****. 19 Aug 2022, my son checked into his apartment, only to find lthe apartment in disarray, filthy is an understatement. Upon talking/arguing with the Manager, her only retort was, "Company Policy dictates this and that". Entering the apartement (207), your feet stuck to the floor, the couch had multiple stains, counter tops were gross, as were the cabinets. The refridgerator and stove were filthy. The cabinents had dead bugs in them. There was mold by the baseboards as well. This aparment... read more
*********** Apartments, ******* *****. 19 Aug 2022, my son checked into his apartment, only to find lthe apartment in disarray, filthy is an understatement. Upon talking/arguing with the Manager, her only retort was, "Company Policy dictates this and that". Entering the apartement (207), your feet stuck to the floor, the couch had multiple stains, counter tops were gross, as were the cabinets. The refridgerator and stove were filthy. The cabinents had dead bugs in them. There was mold by the baseboards as well. This aparment... read more
Business response:
We apologize for the inconvenience ********* St. ******, resident, and **** St. *****, guarantor, experienced. We work very hard to ensure our residents have a pleasant move in experience. We were unable to speak with ***** St. ****** regarding the unit. Several resolutions were provided to resident and guarantor including cleaning the common space areas, transferring to a sister property, and reletting the bed space. Ultimately, ********* determined he would relet the bed space. As a relet bed space, ********* is still requ... read more
*********** Apartments, ******* *****. 19 Aug 2022, my son checked into his apartment, only to find lthe apartment in disarray, filthy is an understatement. Upon talking/arguing with the Manager, her only retort was, "Company Policy dictates this and that". Entering the apartement (207), your feet stuck to the floor, the couch had multiple stains, counter tops were gross, as were the cabinets. The refridgerator and stove were filthy. The cabinents had dead bugs in them. There was mold by the baseboards as well. This aparment... read more
Business response:
We apologize for the inconvenience ********* St. ******, resident, and **** St. *****, guarantor, experienced. We work very hard to ensure our residents have a pleasant move in experience. We were unable to speak with ***** St. ****** regarding the unit. Several resolutions were provided to resident and guarantor including cleaning the common space areas, transferring to a sister property, and reletting the bed space. Ultimately, ********* determined he would relet the bed space. As a relet bed space, ********* is still requ... read more
This is regarding my security deposit for the Brio apartment in Glendale, CA. The apartment office emailed me about my deposit refund and deducted $3,685 out of the total $3,900 including $3,150 insufficient notice fee. I have multiple forms of proof of my notifying the apartment at least 2 months ahead of time including: 2 emails to Joseph Queuedo with him confirming that he would reflect this on the record, also 3 in person office visits talking to the office people, and we submitted move out notification on the Brio apart... read more
I cannot understand how a brand new apartment complex would hire incompetent people to work there. I have so much to write but I am not getting paid to do this review like everyone else that walks in their doors to post a yelp review.The employees and Managers CHANGE DAILY. I was so excited to move into this property as I was 1 of the **************** rented out back in 2019. This place just sent me to collections over an accounting error and "THEY HAVE NO RECORDS FROM THE PREVIOUS OWNER".So my credit score went from 792 to ... read more
Frequently asked questions about Hub Madison
How is Hub Madison rated?
Hub Madison has a 3.1 star rating with 889 reviews.
When is Hub Madison open?
Hub Madison is open now. It will close at 8:00 p.m.
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