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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
they are the best. i requested them and as usual the were 5 star
First, I was frustrated by the fact that the technician called me an hour before the window of my service to tell me he was 15 minutes away and I was no where near the house. I mentioned this to him and he asked me at what time I would be there and I told him at 12pm, which was the beginning of the service window (12pm-4pm). At 12pm, he was nowhere to be found. At 12:32pm, he called to tell me he was 15 minutes away. When he got there closer to 1pm, I showed him the outlets that had issues and he stated I could only change 4... read more
Beware of the water line package you buy. The basic one doesn’t include Debis removal and doesn’t repair what they damaged in the process of fixing the water line. I called, after that I messaged through their website to confirm. My waterline starts under the city sidewalk. I was told that they would leave it in a “safe” state. When I asked they said this could simply mean leaving cones to warn pedestrians, leaving me with the bill to find a company to repair the cement sidewalk. I then asked about debris, if this meant that... read more
It was the 4th of July...water main line to the house blew out...called about 10 plumbers and septic companies...NO one was available...wife reminded me we had coverage for the service...called HomeServe,,, HomeServe made a few calls and the problem was no more, Great job HomeServe - Thanks
Business response:
*****, thank you for your feedback. We are glad to be able to help when you need us. Have a great day! -Lisa
I had an issue with my air. I had to wait 3 days for a tech. It took 4 phone calls just to find a company to do the work. Then a 2 day wait for a service tech to fix my air.
Business response:
****** thanks for your feedback. I was unable to locate a profile with any service claims on it, but we would like to speak to you to see how we can help. A specialist with the Office of The President will reach out to you soon. Have a good day. -Lisa
Always there when I need them. They listen and do their best the get the problems solve!!!!
Business response:
****** thanks for your feedback. We hope to always be there when you need us for home emergencies. Have a great day! -Lisa
Homeserve was easy to deal with. 1 phone call and first thing Monday ***** plumbing came in and resolved the problem quickly.i felt fortunate to have someone who has the expertise that ***** posseses.they are excellent plumbers and I highly recommend homeserve and ***** plumbing
Business response:
****** thank you for your review. I am glad to hear you were happy with your service and contractors. Have a good week! -Lisa
The whole process is flawless. Everyone needs Home Serve . Fast efficient and professional. 10 Stars !!!!!
Business response:
**** thanks for the stars and for choosing Homeserve. We appreciate you! Have a good week. -Lisa
Subpar contractors, unreliable customer support/service and false promises of warranty coverage. An absolute total waste of time, energy and money attempting to work with this company.
Business response:
******** thank you for your feedback. I am sorry you are not happy with your current plans. We would like to gain a better understanding of what happened so a specialist with the Office of The President will follow up with you soon. -Lisa
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is closed now. It will open at 8:00 a.m.
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