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HomeServe

4.6

About this business

<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p> 

Location details

45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.67,525 reviews
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Diane B's profile image
Diane B 
2 years ago

Hunter, young man who serviced my Kitchen Sink and Hot Water Heater really knew How to work on those items. I think we have more Hot Water than ever. Thank You hunter. Thank You Homeserve. ***** ******* 

Business response:

****** we appreciate your review. I am glad you were happy with the service Hunter provided you. Thanks for choosing Homeserve. Have a good week! -Lisa 

Cathy M's profile image
Cathy M 
2 years ago

I have been pleased with every issue I have had dealing with Home Serve. The last issue I has done was I had to have a Hot Water Heater. ****** Plumbing did the job was so pleased.?? 

Business response:

****** thanks for letting us know about your experience. I am glad to hear ****** ******** did a great job with your water heater. Have a good week! -Lisa 

Janet G's profile image
Janet G 
2 years ago

I received a small refund, because I didn’t call them 1st. I still was thankful and I understand the process better. 

Business response:

****** thank you for your feedback. I am glad we were able to help get that resolved for you. Have a good week! -Lisa 

Greg M's profile image
Greg M 
2 years ago

Technician was prompt, courteous and professional. Repairs made quickly. I recommend HomeServe for all your appliance and HVAC needs. 

Business response:

***** thank you for your feedback and recommendation. We appreciate you choosing Homeserve and hope to always be able to help when you need us. Have a good week! -Lisa 

Nancy S's profile image
Nancy S 
2 years ago

We have had Homeserve for years. We have used their services a few times. We have never been disappointed, or not taken care of in good time. We are so thankful that we have Homeserve. We are staying with them. 

Business response:

*****, thank you for your feedback. We appreciate you choosing us. Have a good week! -Lisa 

jon g's profile image
jon g 
2 years ago

took care of by replacing my hot water tank within 2.5 hours. 

Business response:

***, thanks for your feedback. I am glad to hear we were able to get your water heater replaced so quickly. Have a good week! -Lisa 

GARY G's profile image
GARY G 
2 years ago

Have Exterior water line coverage. Reported main water line leak on Sep 26 2022. received email/text saying plumber will b there Sept 29. He cancelled 1/2 hour before he was supposed to show. Said he would reschedule for "early next week" On, or about Oct 4, Leak Squad came and marked where the leak occurred. Plumber said he would be there to do repair on, or about, Oct 4. I called him on Oct 4 to ask if he was coming. Said no, he will be there Monday or Tuesday "next week". Finally, on Oct 19 plumber shows, finds and repair... read more

Business response:

***** I am sorry to hear about the trouble you experienced during your repair. I see that the issue has been resolved at this point, but we would like to make sure we take steps to avoid problems like this from happening again, so we would like to talk with you further about your experience. A specialist from the Office of The President will be reaching out to you. Have a good day. -Lisa 

Karen P's profile image
Karen P 
2 years ago

I had interior plumbing coverage and when I went to request service, I was never contacted by the contractor. After investigating the contractor, I discovered that they didn't service my area AND has many bad reviews. I reached back out to Homeserve and they said they would find another provider but never returned my call. I was without water to my home and had to end up getting it fixed on my own. When I called five days later back to Homeserve they gave me no restitution and no indication that they would take action to pre... read more

Business response:

****** I am sorry to hear about the delay in getting service to you. That is not the kind of service we strive to provide to our customers. I will have a specialist with the Office of The President reach out to you to see how we can help. -Lisa 

Bailey S.'s profile image
Bailey S. 
2 years ago

I have been a Home Serve customer for many years, and have ALWAYS had satisfaction with their service?? I obtained my coverage through my local utility company here in ***** ********* I have needed to use their services twice, and was pleased with the contractors they set up to effect my home problems/repairs. I HIGHLY recommend Home Serve, and believe you will be able to as well... ****** ** ***** ******** 

Business response:

******* *hank you for your review. I am glad you are receiving the kind of service we strive for. Have a great week! -Lisa 

Frequently asked questions about HomeServe

How is HomeServe rated?

HomeServe has a 4.6 star rating with 7,525 reviews. 

When is HomeServe open?

HomeServe is open now. It will close at 8:00 p.m.  

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