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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
They never fix my plumbing issue. They don’t even have a service provider in my town, it took 3 weeks to send a plumber to my house, I even talked to the manager Cody Hayward and he gave me empty words and promises. I’m not pleased with that company at all.
I AM PLEASED WITH THE SERVICE I RECEIVED FROM HOMESERVE AND THE MAINTENANCE CONTRACTOR. EVERYONE GAVE ME A FEELING OF CONFIDENCE THAT EVERYTHING WAS GOOD. I KNOW I WILL RENEW MY SUBSCRIPTION WITH HOMESERVE. THIS WAS NOT MY FIRST EXPERIENCE WITH HOMESERVE.
Business response:
Hello **** We are so happy that you had such a wonderful experience. We are confident in the level of service we provide, and are glad you are as well! We are here 24/7 should ever you need us again. - Molly
Had plumbing policies for two dwellings. Inside dwelling and outside. One dwelling was my moms. I made a service call for a leak at my moms. The plumber came and tore up the wall to get to the pipe then the plumber proceeded to leaving with the wall torn up. When asked about the job, the plumber stated that Home Serve only pays him to repair pipes. I called Home Serve and the representative told me that Home Serve was not in the remodeling business. Quote end quote. I immediately cancelled my Home Serve policies. Please bewa... read more
Business response:
Hello ***** *apologize that you had a negative experience with HomeServe. I would be happy to investigate further and get back in touch with you in the days to come. - Molly
Thank You for sending a great technician. He was very effecient, kept me informed and resolved all of my problems.
Business response:
Hello *******, Thank you for taking the time to share your feedback! Communication is one of the pillars of customer service, and we are happy that our tech gave you the level of service we strive to provide. - Molly
Thank you HomeServe for great customer service (Wayne) and great Technicians. Anthony and team continue to exceed expectations. HomeServe is fortunate to have such an energetic, talented, and skilled workers on its staff. I believe they are setting a high standard for others to follow. Kudos! I am grateful by an outstanding job well done, and feel we are all winners. Keep up the great job!
Business response:
****** - We are always happy to hear when a customer has such a wonderful experience. Thank you for your kind review. ~Hannah
Thank you HomeServe for great customer service (Wayne) and great Technicians. Anthony and team continue to exceed expectations. HomeServe is fortunate to have such an energetic, talented, and skilled workers on its staff. I believe they are setting a high standard for others to follow. Kudos! I am grateful by an outstanding job well done, and feel we are all winners. Keep up the great job!
Business response:
****** - We are always happy to hear when a customer has such a wonderful experience. Thank you for your kind review. ~Hannah
Great service. Professional and the work was done quickly and efficiently.
Business response:
*** - We are glad that you were pleased with the work we did for you. ~Hannah
Thank you Homeserve for finding me an electrician that was able to fix my problem the next day. When Homeserve assigned the first electrician they didn’t have an appointment for two weeks and I couldn’t wait that long. So I canceled them and called Homeserve back and told them this was an emergency. Homeserve found an electrician that was able to come the next day. The electrician was friendly and was able to fix the problem.
Business response:
Hey Alice, Thank you so much for taking the time to share your experience! We are happy we were able to get someone out so quickly. Please let us know if you need anything in the future, we are happy to help! - Molly
This company is awful. I paid them for 6 years and January 8, 2023 my house flooded do to a breaking sewer line under my house. I this all happened at 12 o’clock or so. Water was coming up all over the place. I called a plumber and they came out the next morning. I had no water. The plumber found the clean out trap was broken. So on Tuesday I had to have some workers out to dig up my yard. Still no water! I call this company I been paying on for 6 years years and they tell me they can’t nothing cause I didn’t call them first... read more
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is open now. It will close at 8:00 p.m.
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