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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great Service well worth the protection for my home maintenance . Very courteous staff and technicians to help solve the problem.
Business response:
**** - We are very glad to hear that your are happy with the service you have with us. Glad we could be of assistance. ~Hannah
Very Prompt and very professional service. Service exceeded my expectation.
Business response:
***** - We are always glad to hear that our services exceeded expectations. Thank you for your kind review. ~Hannah
We experienced a main sewer pipe backup. Called HomeServe. Three plumber services were required to correct the problem: snake out the pipe, run a camera through the pipe to check for blockage, and the a hyper flush to clean out any remaining blockage. The HomeServe representatives were efficient, courteous, and kept me informed throughout the total project. Since we could not use our facilities during this time, the HomeServe employees expedited all the above mentioned services. HomeServe should be proud of the dedicated peo... read more
Business response:
**** * I am glad that even through some delays, that we were able to resolve your issue. Thank you for your kind review. ~Hannah
January 2021, I signed up for an annual water line protection plan at $59.40, "automatically renewed annually on the same payment terms". January 2022 the charge to my checking account was $83.40 (40% over the $59.40). I did not notice at the time. January 2023 the charge to my checking account was $89.40 (50% over the $59.40). Supervisor "unavailable" to engage me.
Business response:
******* - I am sorry to hear that you are frustrated with the pricing. We will be looking into this issue and will reach out to you soon. ~Hannah
DO NOT THINK ABOUT IT!! THIS COMPANY PRAYS ON THE POOR AND MIDDLE CLASS! DO NOT WASTE YOUR TIME PURCHASING A PLAN THEY ONLY HAVE 3 VENDORS WHO NEVER RETURN CALLS AND WASTE YOUR TIME SCHEDULING APPOINTMENTS TO NOT SHOW UP TO YOUR HOUSE FOR 2 MONTHS! WHEN YOU FINALLY GET YOUR CLAIM ESCALATED THEY WILL STILL CLAIM TO BE PROACTIVE TRYING TO HELP BUT DO NOT DO A THING TO GET ANYONE TO HELP YOU! BEWARE OF THE LIES THEY WILL TELL YOU TO GET YOUR OFF THE PHONE. DO NOT DO IT--- DO NOT USE HOMESERVE THEY DO NOT CARE ABOUT THE CUSTOMER... read more
Business response:
****** - I am sorry to hear that you were unhappy with your service and that it took so long to get your issue repaired. We will be investigating this and reaching out to you soon. ~Hannah
Great company always there when you need them and the staff and workers are very friendly and helpful
Business response:
Hello ******* Thank you for the feedback and kind words! I know our representatives are always happy to assist, so do not hesitate to reach out should you ever need us again. - Molly
We have use this company several times for Furnace repairs and air conditioning repairs . The people sent out do an excellent job. The monthly premium paid for their service is worth it.
Business response:
Hello ******* Thank you for the kind words. You are a valued customer and we are always happy to assist. Our repair line is available 24/7 should you need us again! - Molly
First assigned to an electrician who couldn’t come for 3 weeks. I called back and they found me a different one who could come in 3 days. The new electrician was great.
Business response:
Hello ******** Thank you for your feedback! We always try to get our technicians out as quickly as possible and are so glad we were able to help. Our repair line is available 24/7 should you ever need us again! -Molly
The plumber was prompt, professional and thorough in fixing our plumbing problem.
Business response:
Hello ******* I am so happy to hear that your plumbing issue was resolved and that we had the opportunity to assist you. Thank you for taking the time to share your feedback. It is very much appreciated! - Molly
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is open now. It will close at 8:00 p.m.
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