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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
HomeServe - did outstanding for me. 1. Called them described my issue. 2. A Service request was created and opened. 3. Within hours a Service Provider (Plumbing) was provided and an appointment was made w/me for the next day. 4. The provider showed up repaired my leaking copper pipes in the basement. 5. The work was done perfectly. End of repair. I highly recommend this service. Thank you
My water problem is solved! Just some misunderstanding that could be easily resolved. I learn something after living here going 20 years. To turn off my outside pipe in the winter. Thank you *******We are Good to GO!
Business response:
Hello ******** thank you for sharing your experience with *******It is wonderful to hear they resolved your issue and showed you something new in the process. We hope that if any other issues arise for you, that we can meet it with this same level of service every time. - Eugene
I really appreciate that they acted fast and professionally. Although I expected them to pay for more of the damage that they did
Business response:
Hello ****** We always strive to get someone out to you as quickly as possible, and are glad that was the case! If you still have any questions regarding your coverage or need additional assistance, our emergency repair line is available 24/7. We are happy to help! - Molly
Quick and excellent. Used twice already. Their warranty is a no brainer!!!
Business response:
******* - Thank you for your kind review. We are always glad to hear that our coverages are appreciated. Have a lovely day. ~Hannah
Outside vendor came to my house, did a quick walk through inspection and found nothing apparently wrong at this time. Home serve was quick to get this vendor out to check for problems
Business response:
***** - We are glad that we were able to get someone out to you in a timely manner. Should you have an issue again in the future, we look forward to being able to assist again. Thank you. ~Hannah
I have had & paid monthly for HomeServe contracts for YEARS! Only previous time I used HomeServ E was 20-years ago. Currently, we are having. Cold snap in *** My furnace was blowing cold air which usually means the filter needs to be changed. I changed the filter but could not get furnace doors to close. Ergo, NO HEAT in 30-40 degree temp. Phoned HomeServ: CLOSED on WEEKENDS! No heat until Monday late morning to early afternoon. I would be frozen dead. They would reimburse a nominal amount if I would phone someone else. I am... read more
Business response:
Hello ********* Thank you for bringing this matter to our attention. I will be looking into how this could have happened and will be in touch in the days to come. - Molly
I have a contract with Home Serve USA. By far the worst company to do business with. I called them on 1/25/23 and explained I didn't have hot water. Mind you; they were at my house three weeks prior for the same reason. I left on vacation to come back to no hot water. I called them. I never heard back from them and called again. Here the person taking my information wrote down the wrong phone number. I'm now on day 4, and no one can come out to look at my issue until Monday, which makes it day 6 with no hot water. Yet they a... read more
Business response:
Hello ***** Thank you for sharing this with us and others. I would be happy to investigate the matter further, and I will be in touch in the coming days. - Molly
They called me pretending to be FPL and then in a very sneaky way tried to get information about my property. When I asked them to verify who they were she kept repeating her "script", but finally we got to the bottom of it and they are NOT FPL and are a 3rd party company calling me on a marketing sales call trying to sell me. She got mad and hung up on me when I told her she should not be contacting me since I am on the National Do Not Call Registry. Don't these scammers get fined for this stuff??? With her bad attitude I w... read more
Business response:
Hello ****, Thank you for taking the time to share your experience. I am sorry that you had that interaction with us, but would like to reach out to you via email to ensure that you were successfully removed from any of our marketing lists if you do not mind. - Molly
Whenever I call Homeserve, they always send Professional, Knowledgeable, Courteous, & Friendly Staff to my home. I've had other home plans, Homeserve by far is the BEST. Thank you, Homeserve! **** ******* ***********
Business response:
*** ******* - we are so glad to hear that you are happy with your services with us. We love to hear this kind of feedback. Thank you for being a valued member of our family. ~Hannah
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is open now. It will close at 8:00 p.m.
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