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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Mike was extremely professional, listens intently to the problem and avoid spending unnecessary time on the job
Business response:
***** thanks for taking the time to provide feedback. Glad you had a good experience with your tech. We appreciate you choosing Homeserve. Have a great week! -Lisa
From the moment my call for service was answered, I felt at ease with Homeserve. I've been a customer for more than 3 years and have called on this service several times and haven't been disappointed yet.
Business response:
*****, this feedback just made my day! I am glad to know we met your expectations. Thanks for choosing Homeserve. Have a great week! -Lisa
My water heater tank had a big leak and needed to be replaced during the snow storm. Initially I was unable to get through using the 24 hr hotline, so I contacted them through their ******** site using the messenger. I received an immediate response from Julie S******* and she basically walked me through the whole process from start to finish. She went above and beyond to make sure everything was covered and paid attention to all the details for me. Anticipating that there might be some confusion regarding whether or not my ... read more
Business response:
Hi Ho, Julie works in my department so this makes me especially happy! We always strive to provide exceptional service and it looks like Julie definitely did that. I will be sure to let her and management know about your experience. Thanks so much for letting us know about this. Have a great week! -Lisa
HomeServe did a great job of making sure my situation was resolved in a quick and timely manner: The first plumbing company they scheduled to make my repairs informed me that their assigned plumber ran into trouble on an earlier job and would no longer be able to help me until Monday morning. So I informed HomeServe of the problem and they immediately scheduled a new company who was able to complete my repairs that same day. The new plumber was friendly, professional, and did an excellent job of both identifying and repairin... read more
Very professional service and solved the issue
Business response:
****, thanks for letting us know how we did. I am so glad we were able to remove your worry and take care of your concerns. Thanks for choosing Homeserve and have a great week! -Lisa
SERVICE TECH DID A EXCELLENT JOB
Business response:
***** thanks for letting us know. I'm thrilled to hear you had such a good experience with the tech. Thanks for choosing Homeserve and have a great week! -Lisa
Terrific response. Plumbers out almost immediately. Very professional. The plumbers were awesome.
Business response:
*******, We really appreciate your feedback. I am glad to see we were able to resolve your concerns and that your techs did such a great job. Have a great week! -Lisa
Company is a fraud!
Business response:
***** I am sorry you were not happy with your service. Your issue was a leak on your irrigation line, which we do not cover. There was no fraud, we just cannot cover a repair that your contract states is not covered. We appreciate your feedback and hope you have a good week. -Lisa
I so appreciate the service was dealing with faulty pipes quest that was recalled some years back but I didn’t know about it. The underground pipe from the water meter to my foundation had atleast 6 leaks in the past 5 years. Homeserve had **** and His plumbing replace all the old quest piping... Not a dime out of my pocket. The plumber Bryan was so professional and caring. Thank You Homeserve
Business response:
*****, thanks for taking the time to let us know how we did. I am glad we were able to resolve your issue. Thanks for choosing Homeserve and have a great week! -Lisa
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is closed now. It will open tomorrow at 8:00 a.m.
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