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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
****** I will recommend Home serve to every home owner as a reliable partner for their home service from pipe lines, electrical work, heating system they put customers first and they give you all the options you can have , good customer relationship
Business response:
******* your feedback makes my day. We strive for top quality service and are glad you have been provided that. Thanks for choosing Homeserve and have a great week! -Lisa
Call for a drain leak in the crawl space under the house. Scheduling someone out was a breeze. Technician, Mike, very friendly and knowledgeable. Repair was made with no added surprise expense. In fact no out of pocket costs for me, other than the monthly fee. Great job.
Business response:
******* we are so glad to hear you received the great service we strive for. Thank you for your feedback and for choosing Homeserve. Have a great week! -Lisa
Stay away - **** company!!! Bought $5000 AC with 10 year warranty parts and labor. Nothing but issues since, also failed inspection and failed to close out permit from 3 years ago. Every time there was an issue, they said i need to pay $89 for them to come out, even if I have warranty. So they sold me a maintenance contract so i wont have to pay the truck rolls, so today the AC broke yet again, there is a hole in the coil (3 year old unit BTW), and they said they need $249 for processing fee. So again i have Free parts, free... read more
The Company that HomeServe scheduled to come out to our home did an excellent job of repairing/replacing our waterpipe in January 2021. The Customer service rep and the repair men were polite, efficient, knowledgeable, prudent and active listeners. But they have yet to come back to fill up & close the hole in our yard. We have called twice about it, but was told that the company is very busy, and will call us back. As of today, 2/21/21, we have heard nothing.
Business response:
*******, thank you so much for your feedback! I will reach out to the contractor and see if we can try to expedite that for you. Hope you have a great week! -Lisa
This company/plan is wonderful. I was weary but I decided to give it a try and it’s the best decision ever...facing a big plumbing repair bill and emergency to make one phone call and your problem is solved, the next day. I’m a very happy customer!!!
Business response:
*****, thanks for this wonderful review. I am glad to read we have met your expectations. If there is anything else we can do to help, just give us a call. Have a great week! -Lisa
Been waiting 1week for the plumber to come back, not fixed yet
Business response:
Hi ********I am so sorry to hear your issue has not been taken care of yet. We strive for top notch service and I am disappointed you have not received it. We will reach out to you directly to help in any way we can. -Lisa
From the time we called homeserve the representative was kindness, respectful and polite towards helping us get the best service we needed to get heat in our house during this pandemic time. The Contractor was very knowledgeable as he completed his inspections on it. Although, it couldn't be resolved until the next day, we were grateful and knew the fact that he understood the problem gave us confidence in homeserve.
Business response:
Thank you Homeserve for heat in tge middle of a pandemic and this heavy winter storm.
I have several maintenance plans and have not been disappointed as yet. The customer service representative was pleasant, efficient and shewed concern about my situation. The service men were professional and respected my time. The post-job check was speedy, the representative was pleasant and also professional.
Business response:
****** feedback like this is what we strive for. Thanks for letting us know we are doing a good job. Have a great week! -Lisa
Homeserve was prompt at getting * * * Plumbing out to repair our leak. They arrived when they said and had the leak fixed in a couple of hours. We were glad we had Homeserved. It saved us about $500 on the repairs.
Business response:
******** thanks so much for your review. I am glad to see we were able to provide you with such great and prompt service. Have a great week! -Lisa
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is closed now. It will open tomorrow at 8:00 a.m.
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