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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Home Serve is a wonderful company. You can't go wrong using this service. I am very satisfied with their service. They are fast and efficient.
Business response:
Kathy, we really appreciate your wonderful feedback. We strive to provide you with top notch service and are really glad you received it. Have a great week! -Lisa
This company is terrible. I have sent several monthly payments going back to Nov of last year. Not 1 check was cashed. Everytime I received a monthly bill, it was doubled because they said I didnt send payment. I have sent emails, letters, had phone conversations etc. I decided to quit my service....
Business response:
****, thank you so much for letting us know about this issue. We would like to follow up with you to see how we can make improvements in this area. We will have an agent reach out to you to discuss. Have a great day! -Lisa
I had my exterior electrical line repaired. Home Serve arranged the appointment right away, and I could not have been more pleased with the young electrician from ********** ****. He said I had exposed wiring which could have been a safety hazard. Very pleased with all!
Business response:
*****, thank you for your feedback. I am glad our tech was able to resolve your problem and help keep you safe! Have a great week! -Lisa
Best service , to fast to responded to my problem and fixed
Business response:
***** thanks so much for your feedback. We love hearing how we helped solve our customers issues! Have a great week. -Lisa
All I get from Home serve are apologies. I've had a water problem in my home for 2 1/2 weeks. 3 different plumbers saying different things. No results and no follow-up. Totally frustrated..
Business response:
******* thank you for letting us know about this. We would like to follow up with you directly to see if we can help in any way. Thank you for choosing Homeserve. We will reach out to you tomorrow. -Lisa
This was an easy repair job for the plumbers from AERO Plumbing - They were fantastic - worked together - knew what had to be done and did it!!
Business response:
*** thank you for taking the time to provide your wonderful feedback. I am glad the techs from Aero were able to get your problem taken care of so well. Thanks for choosing Homeserve and have a great week! -Lisa
Home Serve provided excellent service: they diagnosed the problem and solved it with a relatively inexpensive solution (far superior to what our regular plumber had proposed). We could not have been more satisfied.
Business response:
**** thank you for your feedback. We are glad to know we were resolve your concerns. We appreciate you choosing Homeserve and hope you have a great week! -Lisa
We had our annual checkup on our a/c unit and two parts were going bad. HomeServe had ROYAL AIR A/C & HEATING come out. One part was replace and other one wait until it quit working not shutting down the a/c. The second will be covered by HomeServe. The cost for the part replace thru my a/c company equal the cost paid to date for the service plan. This was a win-win for us.
Business response:
******** we really appreciate hearing from happy customers. Thank you for letting us know about your experience. Have a fantastic week! -Lisa
I used the service for the first time for my hot water heater. They came out the next business day. The company sent *************** and they “stated they I will need a new water heater”. They came out the following day to taken measurements and they will contact my insurance. I called the insurance the following day and the said they was working on getting Authorization, then I was told because I haven’t had service with them and it hast been over 90 days my water pump was not cover. When I was offered the plan I was told I... read more
Business response:
******** thank you for your feedback. It helps us to better understand how our customers are feeling. We would like to follow up with you directly to make sure we notate your account completely and see if we can help in any way. We will have an agent reach out to you. Have a great day! -Lisa
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is open now. It will close at 8:00 p.m.
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