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HomeServe

4.6

About this business

Location details

45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.612,398 reviews
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Carolyn B's profile image
Carolyn B 
5 years ago

Your technician came in and got the job done. He was courteous and answered my questions. Thank you for your service. 

Business response:

******** we really appreciate you feedback and are so happy to know you had such a good experience with your technician. Thanks or choosing Homeserve. Have a great day! -Lisa 

RONNIE C's profile image
RONNIE C 
5 years ago

WE HAVE BEEN CUSTOMERS OF HOMESERVE FOR SOMETIME NOW AND VERY SATISFIED WITH THE SERVICE AND ALSO WITH THE CONTRACTORS THAT ARE SENT TO DO THE JOBS SO FOR SO GOOD. 

Business response:

******* thanks for choosing Homeserve. We value your feedback and hope you have a great week. -Lisa 

Pete Q's profile image
Pete Q 
5 years ago

I was more than happy with the service I received from Home Serve. The action was prompt and the contractor did an excellent job. Would recommend their service to friends. **** * 

Business response:

***** thanks so much for taking the time to let us know how we did. I am glad to hear you received the top notch service we strive for. Let us know if we can help with any other issues you may have. -Lisa 

Penny P's profile image
Penny P 
5 years ago

We signed up for HomeServe within the last year. The customer service was outstanding when we were signing up. When I called in with a plumbing issue, they took full control lining up a qualified plumber to take care of our problem . It was fixed within 24 hours. I have referred 3 people already . The experience was incredibly painless 

Business response:

****** thanks so much for your feedback. I am glad to hear that your experience with us was exceptional. We appreciate you choosing Homeserve and hope you have a great week! -Lisa 

Jackie B's profile image
Jackie B 
5 years ago

Consumer beware. When registering a rental property Homeserve with AUTO charge annually for this service WITHOUT notification other than by snail mail. And, if you have sold such rental you will not know when the renewal has been auto charged until it shows up on your account. Have they heard of the world wide web? Yes! I get plenty of sales email from them. Perhaps they can offer notification PRIOR to charging via email, just saying. 

Business response:

****** we appreciate your feedback. If you would like to speak to an agent about your concerns, please feel free to reach out to us at ********************************* and we would be glad to explain the billing options to you. Thanks again for your time. -Lisa 

Hnygram's profile image
Hnygram 
5 years ago

After calling HomeServe for a plumbing repair, I received excellent service. The service technician was timely, professional and willing to answer any and all questions I asked. HomeServe sent ******** ******** and I was more than pleased. Never have such an unpleasant job been such a pleasant experience. **** *********** *********** 

Business response:

******** thank you so much for taking the time to let us know about your experience. We strive for top notch service and I am glad to know you received it. Have a great week! -Lisa 

Jack H's profile image
Jack H 
5 years ago

They take great care with you and any problems are resolved in a timely fashion. My coverage is pretty good, too. Their "insurance" policies have saved me quite a bit of money, and anxiety. Thanks for your services. 

Business response:

***** thank you for taking the time to share your feedback. I am glad you are satisfied with your plans through Homeserve and we hope we can always help with any problems that arise. Have a great week! Lisa 

Florien C.'s profile image
Florien C. 
5 years ago

For the times that I called Home Serve for service I was very satisfied. Arrived on time of appointment and completed the problem. 

Business response:

*******, thanks for letting us know about your experience. We appreciate you choosing Homeserve and hope you have a great week! -Lisa 

Jordan K's profile image
Jordan K 
5 years ago

I had a problem with my entire home plumbing being backed up. It occurred at 10:30pm. While HomeServe wanted to find someone to come out that night, I told them it could wait until the morning. By 9:30am, I had a plumber at my home and the problem was fixed by 11am. Thank you!! 

Business response:

******* thanks for your feedback. I am glad to see we were able to resolve your concerns so quickly. We appreciate you choosing Homeserve and hope you have a great week! -Lisa 

Frequently asked questions about HomeServe

How is HomeServe rated?

HomeServe has a 4.6 star rating with 12,398 reviews. 

When is HomeServe open?

HomeServe is closed now. It will open tomorrow at 10:00 a.m. 

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