HomeServe

4.6

Insurance
Norwalk, CT

About this business

Insurance

Location details

45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 8:00 p.m.
Tue	8:00 a.m. to 8:00 p.m.
Wed	8:00 a.m. to 8:00 p.m.
Thu	8:00 a.m. to 8:00 p.m.
Fri	8:00 a.m. to 8:00 p.m.
Sat	10:00 a.m. to 4:00 p.m.
Sun	Closed

4.612,398 reviews

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John H.

5 years ago

Terrible experience. If anyone asks I will recommend that they do not use Home Serve Sewer line insurance.

Business response:

***** I am sorry to hear that you were not satisfied with your service. We would like to get a better understanding of what you are disappointed with and will have a customer advocate reach out to you to follow up. -Lisa

Jim I

5 years ago

Excellent service. slow drain in my sink one phone call dispatch sent a tech to fix the problem within a hour.

Business response:

**** *hanks so much for your feedback. I am glad to hear you were satisfied with your experience. We hope we are always able to assist when you have a home emergency need. Have a great week. -Lisa

RC C

5 years ago

Home Serve made the solution to my problems so easy and stress free!! They were very effective, professional and effecient! I have had other warrenty companies and they have not been as good as home serve!! I would recommend home serve to any friend or family for sure!!!!

Business response:

RC, thanks so much for your feedback. I am glad to hear that you received the top notch service we strive for. We appreciate you choosing Homeserve and hope you have a great week! -Lisa

delbert

5 years ago

really happy with homeserve and the company they sent to repair my furnice,excellent job

Business response:

******** we are glad that you are happy with Homeserve. We will strive to always provide you with top quality service and hope you have a great rest of your week! -Lisa

Isha

5 years ago

The service was done fast and well. The technician came on time and he was a hard worker and tidy and organized.

Business response:

******* we are glad to hear that you had a good experience with your repair and your technician. We strive to provide top notch service for our customers and hope we help any time you have a home emergency. Have a great week. -Lisa

Suzy

5 years ago

It sounded like a good plan. I was given a quote and payment receipt via email but was then charged my credit card an arbitrary amount. When I contacted the company they couldnt explain the difference in charge. They said it was taxes added but it wasn't a correct tax amount. They even stated that they don't send payment receipts via email. Customer service was no help at all.

Business response:

*****, thank you for your feedback. We would like to follow up with you directly to try to explain the billing difference and will have a customer advocate reach out to you. Have a great day! -Lisa

Jennifer L

5 years ago

Great company, super professional and listened to my needs. Found the right person for the job who found and fixed the issue quickly and professionally. Thank you!

Business response:

********* thanks so much for your feedback. We love hearing from our customers and knowing we are providing you the service we strive for! Have a great week. -Lisa

Ann W

5 years ago

Customer service reps are very friendly and courteous and i trust them. All of the issues i was having were taken care of by courteous and knowledgeable people in a timely manner. The payments are very affordable. I highly recommend them to any homeowner

Bill L

5 years ago

The plumber arrived the day after the call. He analyzed the problem and fixed the cracked pipe within a few hours. And this service contract covered the entire cost. I was impressed.

Business response:

***** so glad to hear we were able to resolve your problem so quickly. Thank for choosing Homeserve and have a great day! -Lisa