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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Prompt, excellent communication and great service!!! Plumbing issue fixed in a timely manner. Awesome!!!
Business response:
***** the service you described is exactly what we strive for. Thanks for letting us know how happy you were with your service. Have a great weekend! -Lisa
Great job and so professional and I didn't have to pay anything best thing I ever did.
Business response:
********* thanks so much for your feedback. I am glad to hear you are satisfied with your Homeserve plans. Have a great week! -Lisa
After 8 waterline breaks, my entire service line was totally replaced
Business response:
****** **ank you for choosing Homeserve. Sorry to hear you had so many problems with your service line, but hopefully this new line will end those worries. Feel free to reach out to us if you have any other questions or concerns. -Lisa
Home serve is the Best! Their Reps are the BOSS! They are very friendly, helpful, and listen.
Business response:
****** we thank you for your feedback. We strive to provide you with top notch service, so I am glad you are picking up what we are putting down! Have a great weekend! -Lisa
I had an A/C issue: low cool air. I called HomeServe, requested service from one of their A/C service providers I was familiar with ****** **** *** **** ****.). They happily complied, and Steve showed up an hour later, resolved the issue in a record time of 15 minutes. It was a great experience with the HomeServe compliance to my special request and the quick response from Steve, a skillful technician working for the **** *****that I strongly recommend for any A/C service.
Business response:
******* thank you so much for your feedback and recommendation. I am glad to see that you received great service and a quick response. We appreciate you choosing us and hope you have a wonderful week. -Lisa
Very poor service. Took 2 to 3 weeks to resolve my problems. Had to wait excessive amount of time to ever get HomeServe on the phone. Had plan for years, but plan to cancel and go with another company in the future.
Very prompt and got the job done in a short period of time, Great Value
Business response:
****** thank you so much for your feedback. I am glad you received the top quality service that we strive for. Have a wonderful day! -Lisa
As far as I am aware we have septic line coverage with this company. Every year they take out an amount from our bank account. However all year long we receive mail in various forms of my name or my husbands with different honorifics. These mailings are asking us to get the septic line coverage. At one point I even received the notice using my ****handle as our last name. The number to opt out for the mailing takes you to an account line if you need service or to cancel service. Their is no choice to opt out of the mailings.... read more
Business response:
***** thank you for letting us know about this issue. I apologize about the multiple mailings and this sounds like something we should definitely take a look at. I will have a customer advocate reach out to you to get a little more information so we can investigate this problem. Have a wonderful day! -Lisa
After calling HomeServe to report the problem with my indoor Sewer line, the contracted plumbing company "Total Plumbing" called me within 2 mins to schedule the job. They came out and did a wonderful job! The technician Dave was great. Then just days later we had another issue (with something else), Total Plumbing was back the very next day to resolve the problem. This time we had Antonio, he also was wonderful to work with. I am so glad I have the plumbing insurance, it saved us a ton of $$, and we received FIVE STAR SERVI... read more
Business response:
*********** 5 star service is exactly what we strive to provide to our customers. Thank you so much for this feedback. Have a great weekend! -Lisa
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is open now. It will close at 8:00 p.m.
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