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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We had a problem with our exterior waste line. We called home serve explained our situation and was told we would have someone at our home within 48 hrs. We explained that we had health issues that would be a problem if we had to wait. Home serve put in an emergency request. We had someone at our home that afternoon. The plumber they sent was knowledgeable and professional. He knew exactly what our problem was and got to work on it. With in 2 hrs our problem was resolved. It was a very humid day and the conditions were not g... read more
Business response:
****** thank you so much for your feedback. This is truly a great testament to what we want to provide for our customers. I am glad to hear you received such great service. Have a fantastic week. -Lisa
I recommend them they did a great job and were polite and understanding.
Business response:
***** thanks for your feedback and recommendation. We love knowing we did such a good job that our customers will tell others about it. Have a fantastic day! -Lisa
Came out fix the problem very professional I was very please , and the best part no charge
Business response:
******** we appreciate your feedback. We want all our customers to be this happy with their service. Thanks for choosing us. Have a fantastic week! -Lisa
My wife and I had a problem with the dishwasher well apart had to be ordered they got the part in and I thought two days was too much to wait for it so I called and talk to a gentleman named Anthony * he jumped right on it and we had somebody lined up to come to our condo to replace the part within three hours so my kudos out to Anthony * who works for Florida power and light Home Warrenty
Had an emergency plumbing issue. This service was awesome. They sent 1 company that was unable to fix the problem but they had another out the next day and problem was solved. Both companies they sent were very professional and polite. I wish my regular home warranty company was this responsive.
Business response:
**** thanks for your feedback. I am glad to hear we were able to resolve your issues and that your techs were professional and polite. Thanks for choosing us and have a great week! -Lisa
Contractors were helpful & experienced, the work they did didn’t take long, they knew what they were doing & cleaned up when the job was done. Very satisfied.
Business response:
******* thank you for your feedback. We strive to provide you with top quality service and are glad to hear you were happy with your contractors. Thanks for choosing us. Have a great week! -Lisa
The service tech was awesome - so helpful, answered many questions and had a friendly, helpful attitude to all the questions. However, the problem I'm having wasn't addressed because he said that is not what he was there for, although MSD Home Warranty is the one who set the appt up. Not the tech's fault, but now I need to follow up again (4th time in 2 years) to find out why I'm having the problems.
I have been paying for *********through my water company for a long time now never thinking that I would really need it, but I came back from from walking my dog one day to find a leak with a big puddle in the middle of my lawn. I contacted HomeServe and was immediately contacted by their plumber. I am happy to say that the problem was repaired within less than 24 hours, so I am a very pleased customer.
Business response:
******** thanks so much for your feedback. I am glad we were able to resolve that issue so quickly for you, and hope we are always able to help when you need us. Have a great weekend! -Lisa
I called in a service request on May 11th. An HVAC Technician came to my home on May 19th and stated they would submit a repair request to Home Serve. I waited for a week or two and did not hear anything back, so I reached out to Home Serve. They stated that the company did not submit pricing with the repair request, so they would have to come back out to inspect. The HVAC Technician came back out to inspect and stated they would submit the pricing and repair request to Home Serve. I called June 16th and was informed that no... read more
Business response:
Danielle, thank you for letting us know about this. This is not the kind of service we want our customers to have, so this feedback will definitely help us know where to make improvements! We will have a customer advocate reach out to you by Monday. Thanks again and have a great weekend! -Lisa
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is open now. It will close at 8:00 p.m.
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