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HomeServe

4.6

About this business

<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p> 

Location details

45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.67,525 reviews
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Joni J's profile image
Joni J 
4 years ago

I canceled my other coverage to use HS. Professional, courteous & much cheaper. Should have more local service people, it took an hour on a Sunday. 

Business response:

***** thank you so much for your feedback. I am glad we were able to resolve your problem. Thank you for choosing Homeserve and have a great weekend! -Lisa 

Kimberly H's profile image
Kimberly H 
4 years ago

A great experience - as plumbing matters go. The Home Serve contractor came the very next day and took care of both our problems in one visit. What a relief! He was personable, professional, and skillful. Thanks for five-star service! VERY KNOWLEDGEABLE! 

Business response:

Kimberly, thanks so much for your feedback. I love knowing we were able to resolve your concerns and provide you with some relief during your home emergencies! Have a great week. -Lisa 

Joseph G's profile image
Joseph G 
4 years ago

Bennett got back to me and I responded but no return message in 3 weeks not for me again Really poor on their part 

Business response:

******, thanks so much for bringing this to our attention. We will do everything we can to get this resolved for you, so we will have a customer advocate reach out to you. Have a wonderful day. -Lisa 

Clovis B's profile image
Clovis B 
4 years ago

Friendly, courteous and efficient service. We received a call from ****** ******** within 30 minutes of our call to Home Serve, we were told the time frame that they would be responding to our home. The plumber was polite, explained to us what the problem was with our sewer pipe and unclothed the line! THANK YOU! 

Business response:

******* we really appreciate your feedback. We strive to always provide you with the best service and I am so glad to hear you received it. Have a great weekend! -Lisa 

Lee C's profile image
Lee C 
4 years ago

Quick service with no issues...Perfect!! I really thought the process was painless. 

Business response:

***, thank you for taking the time to let us know how we are doing. I am glad to see everything went perfectly for you and hope we can always provide you with top notch service. Have a great weekend! -Lisa 

Brenda B's profile image
Brenda B 
4 years ago

****** ** Home Serve was there at my rescue with the cracked waterline pipe in my front lawn. They had a Contractor immediately call me, **** *** *** ******** **** I am so ever grateful for Rosalyn, CSR who answered my call from Home Serve when I called out of desperation. She immediately took my repair request and as soon as I hung up, **** *** *** ******** ***called me, Colby, CSR and made an appointment immediately to come to my home to repair the cracked waterline pipe. Tyler, Service Repairman with **** *** *** ********... read more

Business response:

Brenda, I am so glad to hear we were able to meet or exceed your expectations and resolve your water leak so efficiently. Thank you for your feedback and recommendation. Have a fantastic week! -Lisa 

Steve W's profile image
Steve W 
4 years ago

Great experience with home serve. Rapid responses. Good communication. Professional. Sent great company *******to repair sewer. They were really wonderful. Happy to work with home serve 

Business response:

****** I am elated to hear your service and technician were both great. We hope we can always meet or exceed your expectations. Have a great weekend! -Lisa 

Antoinette M's profile image
Antoinette M 
4 years ago

I have great success with HomeServe’s programs. The companies who do their work are professional, timely, and efficient. Even if the work is not covered, I have had their contractors do the work because I have great success with them in the past. 

Business response:

Antoinette, thank so much for your feedback. We appreciate you choosing Homeserve and hope we are always able to help when you need it. -Lisa 

Thomas L's profile image
Thomas L 
4 years ago

Job very professionally done ! ******** **** was very hospitable also. 

Business response:

******* thanks for your feedback. I am glad to see we were able to take care of your concerns. Have a great week! -Lisa 

Frequently asked questions about HomeServe

How is HomeServe rated?

HomeServe has a 4.6 star rating with 7,525 reviews. 

When is HomeServe open?

HomeServe is open now. It will close at 8:00 p.m.  

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