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HomeServe

4.6

About this business

Location details

45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.612,398 reviews
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Anthony S's profile image
Anthony S 
5 years ago

They are the best .and will take care of you. 

Business response:

******** *hank you so much for your feedback. We really appreciate you for choosing Homeserve and hope we are always able to exceed your expectations. Have a great weekend. -Lisa 

RATAN G's profile image
RATAN G 
5 years ago

I have Home Serve service for more than 5 years for electrical, plumbing and HVAC. I am very satisfied with the service. I would highly recommend Home Serve to all homeowners. 

Business response:

*****, I am glad to hear you are satisfied with your service from Homeserve. We strive to provide you with the kind of service we would want to have ourselves. Please let us know if we can be of assistance again in the future. Have a great weekend! -Lisa 

Raymond T's profile image
Raymond T 
5 years ago

I have Home Serve through Center Point Energy which covered an entire new gas line last winter, my cost for the repair? $0 out of pocket...there was no questions asked to get the repair done. Plumbers were at my home the next morning. 

Business response:

******** we really appreciate your feedback. Our goal is to provide you with top quality service and I am glad to hear you got it. Have a great weekend! -LIsa 

Jackie's profile image
Jackie 
5 years ago

HomeServe is really a life saver. It easy to make quarterly payment and it there in case you have an emergency. I have several plans cover my homes needs. 

Business response:

******, thanks so much for your feedback. We really strive to provide you with top notch service and are glad to hear that you received it. -Lisa 

Brian G's profile image
Brian G 
5 years ago

Excellent experience! Home Serve got the right contractor to replace my leaking water service line. They completed the new line in only 3 hours from start to finish. 

Business response:

****** we truly value your feedback. I am so glad to hear your experience went so well. That is exactly what we strive for. Thanks again and have a great weekend! -Lisa 

Bob S's profile image
Bob S 
5 years ago

Over the course of a week and three different visits, HomeServe followed through until the problem was corrected. Everyone they sent out was courteous and timely. HomeServe insurance is definitely worth having. 

Business response:

**** we really appreciate your feedback. I am glad to hear that we kept trying till we got it resolved. I apologize that it took that long though. Thanks again, and have a fantastic weekend! -Lisa 

GREGORY C's profile image
GREGORY C 
5 years ago

Great service! Great contractor! Quick response! Well worth it! The company’s customer service and ease of work was fantastic! The contractor they chose for me was unbelievably efficient. I would recommend him and HomeServe in an instant to all. Thank you ???? 

Business response:

*******, thank you so much for your feedback. I am glad to know that your experience went well and that your technician did such a good job. Have a fantastic week! -Lisa 

Dennis M's profile image
Dennis M 
5 years ago

Totally unacceptable service from this company. After having been paying for the service for over 5 years, we finally try to get service for a plumbing issues and HomeServe is not able to get a plumber to come out to the home. Initiated request on Saturday and still no help as for Wednesday. Every time we call it's a different rep, and a different story. We'll be going to court to recoup the funds wasted here plus damages. 

Business response:

Hi *******I am sorry to hear you were disappointed in your service. We would like to speak to you more about this so we can try to help in any way we can. Please reach out to us at Customeradvocacy@homeserveusa.com and we will have an advocate give you a call. -Lisa 

Greg S's profile image
Greg S 
5 years ago

Excellent experience with this company and the claim filing experience. The service tech was professional and knowledgeable. Tamiko was an excellent representative of this company 

Business response:

***** thanks so much for your wonderful feedback. We strive to provide top quality service and love hearing that we are achieving our goal. Have a fantastic weekend! -Lisa 

Frequently asked questions about HomeServe

How is HomeServe rated?

HomeServe has a 4.6 star rating with 12,398 reviews. 

When is HomeServe open?

HomeServe is closed now. It will open tomorrow at 10:00 a.m. 

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